we did get a response from nhtsa about that letter.the data available to nhtsa at that time did not contain sufficient evidence of a possible safety defect trend, they said. new information provided by gm has promised nhtsa to launch a progressive investigation. jeff glor, cbs news, new york. >>> straight ahead on "moneywatch," a price is coming ♪ [ female announcer ] now your best accessory can be your smile. with colgate® optic white toothpaste. unlike the leading whitening toothpaste colgate® optic white goes beyond surface stains to deeply whiten teeth. it whitens over three shades. that's more than the leading express whitening strip. so the only accessory you need to look fabulous is your smile. colgate® optic white whitens more than the leading express whitening strips. and try the new collection for whiter teeth in one day! and try the.new collection colorburst matte and lacquer balms try our delicious new fresh mex bowls with chipotle or margarita chicken. all served with a bowl of soup, like our new southwest chicken. chili's

nhtsa staff were in touch with nissan. in the case of gm the manufacturer should have but failed to make a defect determination back around 2004 many years ago and the agency didn't have all the information that it could have had. i think had the agency more information the agency would have proceeded to investigate and threaten to order a recall if gm didn't do something. but gm was not terribly forth coming with the agency and the agency perhaps didn't connect all the dots on the information that it did have. gerri: you know, thousands, i mean lots and lots of reports obviously but over a very long period of time. so it's fascinating to see what happens when a regulatory agency, maybe doesn't have the systems they need. mary barra, the ceo of gm, this afternoon, five different videos on the website talking to consumers. here is what she had to say about what went wrong. >> clearly the fact it took over 10 years indicates that we have work to do to improve our process. and we are dedicated to doing that. that is why we ha

and nhtsa was supposed to act.omewhere the ball has been fumbled. gerri: i hope you find out because clearly nobody else is doing the hard work here. i hope you come back, congressman murphy, and tell us all about it. appreciate your time. thank you so much. >> thank you so much as well. gerri: now a consumer alert for you. listen up, muni bond owners. if you put your cash in these tax-free investments, well, a new study from "the wall street journal" shows you paid twice the trading commissions as if you had bought a corporate bond. think about it. twice. you paid twice as much as you would have if you bought a corporate bond. you want real comparisons? okay, if you were trading $100,000 in bonds say washington state, you paid your broker 1.73%, or, 1730 bucks. a comparable corporate bond would have cost you $870. 870. why the difference? well the muni bond business is dominated by individual investors,ely to carp about price differences, less likely to even know about them. once more in the muni bond world there

nhtsa had access to that but no recalls were ordered. clarence ditlow runs the consumer watch dog group, the center for auto safety. >> there's been a complete failure of the recall system, both on the part of general motors and the federal government, and we absolutely have to fix that. center sent a letter to nhtsa and enclosed this chart that shows the number of deaths when air bags did not deploy in saturn ions and chevy cobalts between 2003 and 2012, as many as 12 in 2010, ditlow says based on this chart the only way nhtsa could not see a defect trend is if it closed its eyes. >> the air bag is the last line of defense in a crash and it should never fail. >> gm so far has acknowledged 12 fatalities linked to the defect including we now learned this chevy cobalt accident which killed a 13-year-old girl and her grandmother in pennsylvania in 2009, the one-year-old boy was paralyzed from the waste down. >> we just got a response from nhtsa with that letter filed today. they say. scott. >> pelley: and we want folks to know that all of t

your first thoughts, and let's look at nhtsa side of this. could the national highway traffic safety administration stepped in earlier and prevented some of these debts? >> i think absolutely they could have. certainly by 2007 they were aware of several direct death the. they had a crash investigation team looked where the airbags didn't inflate and the team reported back that the ignition was off. that is pretty good hint. they met with general motors to do something and get back to them. then they dropped it. so yes they could have but for general motors, you know the law requires them to notify the department of transportation within five days when they know there's a defect and they took almost 10 years. adam: here's the question. this ignition problem, first became apparent to general motors we believe as early as 2004 with the launch of the cobalt, the chevy cobalt. they were aware there was an ignition issue. you mentioned nhtsa looking into two cases soon after 2004. any idea where the ball got dropped? was it lobbying from general mo

liz: as we understand it nhtsa has to be notified by lot each time.s goes back as early as 2004. where were the regulators? what were they doing? >> they were required to notify within five days of the findings also nhtsa reviews the crash as well but then they did in investigation around 2008 this does not seem to be a pattern to take action. but it appears that some information that the ignition switch itself was not even communicated to the dealers said they did not know about the different parts as well. right now there is lots of loose ends we are not sure what nhtsa follow through or how much gm is involved. liz: what concerns you the most? >> from the federal level we have a federal agency in a law passed to correct the problems with the american public is not protected by the federal agency. it is important if they have the data before then if they're not analyzing it correctly or communicating correctly but is a serious problem. we're not pointing fingers they appoint to be open-minded but the data will be important to weed through agent eigh

i decided to entitle it nhtsa-gate. i thought you would like that. gerri: but it is also gm-gate, not only let the cars go through the production line this continued for years and went on for years while the company knew and nhtsa was getting reports from consumers. look at timeline on the investigation. 2001 they first detected an ignition switch problem in saturn eye ons. by 2004, chevy cobalts. 2005 service bulletins issued to dealers, not customers. 1.6 million cars recalled but didn't happen until 2014. you mentioned delphi as the maker of the alternate switch. they say it will cost 2 bucks to five bucks to put in new replacement switches. who out there is doing the kinds of due diligence, the kinds of comparisons to say, 12 deaths or two to five bucks to replace this ignition switch in all of these cars? >> well you have to go back and look at that timeline and see when gm was taken over by the federal government. during that timeline, they were losing money like crazy. and, gm was involved with the government and so, somehow, somewhere in the

joan claybrook is the former head of nhtsa. >> the rule at nhtsa for years has been if there is a criticalomponent of the car that fails, that is enough information to start a defect investigation and probably to require a recall. >> jeff: in this case that didn't happen. >> in this case that did never happen. >> jeff: scott, gm sent a letter to owners this week saying even after recall carred are fixes that start in april, customers should keep as little as possible on their key ring. >> pelley: jeff, thanks very much. today in colorado a one-man carjacking spree played out on live tv. a man stole a red ford and took off with it with a four-year-old boy inside. he then bumped a gold van and swiped it, leaving the boy who was not hurt. then he did it again. carjacking a third vehicle. he crashed that one and took off on foot. but he didn't get very far. the suspect ryan stone is 28. he has a long criminal record. one year after his election, what do american catholics think of their pope, that's next. while a body in motion tends to stay in motion. staying active can actually ease arthriti

we also received a statement from nhtsa. relevant data available at the time but that data was not sufficient to warrant a formal investigation. nhtsa says based on new information provided by gm, they are taking another look. jeff glor, cbs news, washington. >>> well, coming up after your local news on "cbs this morning," we'll go to washington state as the death toll rises in that massive mudslide disaster and also look at places most vulnerable to mudslides. >>> plus, the popular car service app uber, and promises with its newest offer for ride sharing. that's the "cbs morning news" for this wednesday. thanks for watching. -- captions by vitac -- www.vitac.com thank you for watching. -- captions by vitac -- www.vitac.com good morning. it's wednesday, march 26 i'm michelle griego. and i'm frank mallicoat me is 4-- here's >>> good morning. it's wednesday, march 26. i'm michelle griego. >> hi, everyone. i'm frank mallicoat. nearly 4:30 on your wednesday. and the mock is back. >> the mock! >> that means the weather is going t

we've talked with nhtsa. nhtsa says there were three separate crash investigations of accidents where gm air bags did not deploy. the results of those vexes were inconclusive. still, clarence debt low, who runs the center for auto safety, says that gm and nhtsa should have gone further, analyzing the crash data. >> if they had done that when this database was being built, and the 2003, '4, '5 model years what they would have found was an increasing incidence of front seat occupant deaths were the air bag didn't deploy and no one asked the question, why are these air bags not deploying? let's look at the individual crashes. if they had done that, we would have had a recall years ago and we wouldn't have the controversy that we have today. >> reporter: we contacted general motors about the allegations from cas. gm says as knowledgeable observers know, fars, the fatal analysis reporting system at nhtsa, tracks raw data. without rigorous analysis it is pure speculation to attempt to draw any meaningful conclusion

the reason that nhtsa is there and the reason the early warning alert system was put in with nhtsa in000 law, the tread act, was for this very reason, to give the consumer more strength and to have the government either looking out for the citizens along these lines so you didn't have any kind of untoward action on the part of a company. i'm not saying general motors had some problems with their reporting system, but what the government is supposed to be doing is working with constituents, with taxpayers to find out was the information really being out there. they should have listened. >> representative murphy, nice to see you. thank you for your time, sir. let us know what you find, would you? come back and tell us. >> we will do. >> thank you very much. >>> meantime, incredible story, tesla, if you haven't heard, will soon no longer be able to sell cars directly to customers in new jersey. they don't have dealerships. they sell them directly. phil lebeau, what's going on here? >> this is a move that has just been passed within the last couple hours, bill and kelly. it comes from the

looking at all kinds of government data not just from nhtsa. is it faulty? >> no, i don't think it is faulty. i think it is incomplete. i think the data showed you have a number of accidents occurred when airbags didn't go off, that is, fatalities. fatalities are very emotional thing and tough to deal with. which don't know or at least from i saw from the center of automotive safety whether those airbag problems were related to the ignition key problem. gerri: but of course these are the makes and models that we've been talking about all along. the cobalts, the ions, on and on. these two makes and models in particular are the ones we're talking about. gm is saying that this information isn't relative that is to the issue of is anything switch. as knowledgeable observers know that tracks raw data, some information that went into this data without rigorous analysis it is pure speculation to attempt to draw any meaningful conclusions. they say throw this report out, it is meaningless. >> nhtsa has issued a special order do in april that general motors must resp

"at the very least, gm and nhtsa should investigate why so many air bags are not deploying in crashes." the study did not directly link a faulty ignition switch as the cause. a g-m spokesman said "without rigorous analysis, it is pure speculation to attempt to draw any meaningful conclussion." and that "we want our customers to know that today's g-m is committed to fixing this problem in a manner that earns their trust." "the question really becomes whether the buck stops at someone still there who was in a position to do something. if so, there will be fallout, there." after what critics call ten years of inaction, the national highway transportation safety administration says "new information provided by g-m has prompted nhtsa to launch an aggressive investigation into the timing of their recall." in their chronology that gm gave to the government, // they said that one of the reasons why they didn't replace the ignition switches was cost and labor considerations. that sounds like a business plan to me." while a g-m website tries to guide consumers through getting their cars fixed g

and then, you have nhtsa. it is probing how general motors handled that recall. gm has to respond to 107 questions from nhtsa. and you have all of the other investigations. the nhtsa answers are due on april 3rd. > >> has there been another incident that we can compare to how gm stock fares? >> a lot of people will compare it to toyota a few years ago, when you had the sudden acceleration incidents. and a lot of people are saying, how was that handled? they didn't handle it properly. but there's a big difference here. in that situation, that was a developing investigation, where you had vehicles that were on the road, that were being sold, that they were still looking into, trying to determine exactly what was wrong with those vehicles. in this case, these are vehicles that were sold between 2003 and 2007. yes, they're still on the road. but gm has already identified what the problem is. the question is, did it disclose the information soon enough? or did they violate the law, criminally as well as the nhtsa statute, how quickly they notified consumers. >> we wan

so the nhtsa of today, must be much more different. we're not talking about, these aren't, you can no longer just go out and measure how far the vehicle skidded off the roadway or how the crash happened. you've got to look now at these internal, operations, these internally electronics, wiring, all of this stuff, has to be evaluated. and it just seems like nhtsa doesn't have those resources to do that. and then as, as others have pointed out, nhtsa really doesn't have the teeth that it should. really a $35 million fine for all these automakers, that make billions of dollars. so you he mo, yes -- you know, yes, you would have to see them being given more latitude to levy heavier fines to really kind of make a dent or send a message to these automakers. >> host: david joins us from kansas. good morning. >> caller: good morning. i would just like to start by telling you that i have experience in the automotive industry for 35 years. now, you know, a lot of customers have had -- caused problems to these cars. if you would notice, every car

we reached out to nhtsa for a comment.aying that nhtsa uses a variety of tools to evaluate the more than 40,000 complaints it receives each year, including special crash investigations, searches for similar complaints and comparisons to other vehicles. in this case, they're talking about the cobalt case, the data available to nhtsa at the time did not contain sufficient evidence of a possible safety detect trend that would warrant the agency opening a formal investigation. that's from nathan naylor, the spokesperson for the national highway traffic safety administration. despite this don'ts to become a major problem, they have launched their own internal investigation. for the most part investors are looking through this and saying eventually general motors will get this under control. a lot of questions not only for gm but also for nhtsa. kelly? >> certainly are, phil. thank you very much. we want to now bring in leo and mary ready. their daughter kelly was tragically killed in 2010 when her chevy cobalt suffered what the

you have big questions about regulators, nhtsa, national highway traffic safety administration. that they haven't done what they could have to prevent these deaths. where did they go wrong? >> they went wrong in 2005 when they did two very in depth crash investigations into these models and found out that the ignition was turning itself off because of the heavy key or going over a jarring road. and yet the government did nothing with the crash investigations. they let fm continue to make and sell the vehicles while the public rode at the risk of being in a crash where the airbag didn't work. gerri: now, they knew about the problem ahead of time. they didn't do a full-blown investigation. asleep at thenk that is? wheel? >> definitely. i mean it was one branch of the government looking at these advanced airbags that were put in 2005 models to save lives and they didn't turn over that information to the office right next door to them, the defect investigators, to get a recall. so they knew there was a defect. they just didn't do anything about it. gerri: here is what we're looking

. >> nhtsa closed their eyes to this defect.data base, if it had been linked up with the reports that gm was filing with the government on deaths in cobalts and ions, they would have found the airbags weren't deploying. >> we talked with the national highway traffic safety administration. it says that on three separate occasions, nhtsa sent investigators to look at the cobalt crashes where airbags did not deploy but our results were inconclusive. that's what nhtsa says about these allegations from the center for automotive safety. shares of general motors getting a bit of a bounce back today, not much, but a little bit. keep in mind that general motors says you can take raw data, which is what this is, and twist those numbers any way you want. the real comparison should be in terms of each individual crash and the circumstances involving them and compare it with other comparable models at the time. >> phil, thank you. >>> let's hear from a gm shareholder from revenue shares, vince lowry. his firm owns nearly 260,000 shares. are

there were three accident investigations more than 240 complaints over tern years and nhtsa is warning owners, if you're going to drive these cars use only the keys with nothing else on the keychain except maybe the key fob. the department of transportation secretary anthony foxx on capitol hill today defending how his agency handled this investigation. >> there were three crash investigations that nhtsa went forward with. the results of those investigations were inconclusive. now, a question that we are asking is whether, and why -- whether there was a timeliness issue with gm's bringing it to our attention the issues regarding this ignition switch. it is our belief that had we known that there was an issue, that might have changed the outcome of those initial crash investigations. >> take a look at shares of general motors over the last six months. calls this up, because the last time we saw shares at this level, right around 34, back in october. overall over the last six months the stock is down more than 5%. mandy, back to you. >> phil, thank you for the update. >>> our question is

i would say maybe you give more funding and more staffing to nhtsa.ng to be in favor of that. >> i'm sure nhtsa will say that. >> i'm not sure that's going to change anything. >> phil, thank you for the perspective. appreciate it, as general motors shares lagging ford by 15 percentage points this year. >>> is fortress america the future for the u.s.? ran insa ni will join us next to discuss. >>> the search for the missing plane continues. some new developments emerging indicating the plane may have been deliberately flown off course. we'll have the latest. we're back in two. ♪ [ banker ] sydney needed some financial guidance so she could take her dream to the next level. so we talked about her options. her valuable assets were staying. and selling her car wouldn't fly. we helped sydney manage her debt and prioritize her goals, so she could really turn up the volume on her dreams today...and tomorrow. so let's see what we can do about that... remodel. motorcycle. [ female announcer ] some questions take more than a bank. they take a banker. make a my f

nhtsa issued a safety rule requiring rear cameras in vehicles under 10,000-pound, manufactured on or after may 31st, 2018. they must expand vision of drivers to include a 10 by 20-foot zone behind a bus or truck. because backup accidents cause an average of more than 200 death as year. mostly involving kids, and the elderly. i like those cameras. they're pretty good. >>> this is a critically important story. new accusation that is individual investors are being ripped off by high frequency traders gaming the system. that is according to michael lewis, author of a new book on the top i can called, "flash boys, a wall street resole" listen to this. >> the stock market is rigged. the united states stock market, the most iconic market in global capitalism is rigged. >> by whom? >> by a combination of the stock exchanges, the big wall street banks and high frequencytraders. >> who are the victims? >> everybody who has an investment in the stock market. gerri: here to weigh in teddy weisberg, founder of seaport securities. teddy, great to have you here. thanks for coming in. you know the m

>> nhtsa closed their eyes to this defect.ng with the government on deaths in cobalts and ions they would have found the airbags weren't deploying. in addition, the special crash investigations that nhtsa cited, they have all the evidence in those individual crash investigations identifying this defect and it should have been a red light to them to let's go look at database and find other incidences. the government blew it. gm is responsible for not doing a recall in 2001 to 2003. but the american public depends upon nhtsa to order a recall when the manufacturer doesn't voluntarily recall. both gm and nhtsa failed. >> clarence, obviously this is hugely sensitive. i mean, especially when you start talking about the potential for criminal charges. is it your allegation that there was some engineer at gm who knew of these troubles and executive at gm who said, we're t not going to recall them anyway? >> well, until we get the depositions of those gm officials we don't know for sure, but when we look at what we have to date, gm it

nhtsa would like those answers by april 3rd. not a lot of time for general motors, to answer these questions. the probe surrounds the recall or investigation of a recall of 1.3 million cars. general motors recalled those cars between may 2003 and 2007. for the ceo, mary, how quickly can she contain this problem going on and on? already launched and internal investigation how the company handled the recall and is promising "an unvarnished review of the situation and what's developed." the question has come up to her, is gm's reputation potentially threatened by this investigation? she sent a letter to employees the other day saying the vehicles we make today are the best in memory and i'm confident they will do fine on their own merits and our company's reputation won't be determined by the recall itself but how we address the problem going forward. clearly look a shares of general motors. it's obvious investors are not worried about this investigation. it's outpacing the market in the last month, tyler and sue, but this is an is

he was defending how nhtsa was conducting this investigation.htsa and gm saying, if you have one of the cars, maybe have the key fab on the key chain. take a look at shares of gm. another down day for the stock. this is the first time we've seen the stock trading down in the $23 range since last october. and i mentioned things could be getting worse before they get bert. i spent today on the phone with a number of people at general motors and in detroit who work with general motors. and almost everybody says the same thing. they're in the process of purging it all. getting all of the bad information out there. some of it's not going to be pleasant. i wouldn't be surprised if we see more bad news as they come out and say let's get it all out there, as soon as we can. >> big test for mary barra. >> she brought in two outside law firms to look at the investigation for general motors. see how they've handled this recall. and she's being as forthright as possible, while realizing, she's under a d.o.j. investigation. we're not going to hear from mary

the nhtsa website. we'll give you a link there.asked you on twitter and facebook if you think the u.s. should give up its role in overseeing domain names on the internet to the united nations in roy on twitter told us, it's a bad idea asking the u.n. has enough problems to deal with. cheryl: robert on twitter says keep domain names in the u.s. of a. david: let's go "off the desk". did you see jobs? this is the movie about apple founder steve jobs? cheryl says it is too soon. i agree with you. another movie about the appeal ceo appears to be in the work. aaron sorkin is writing a buy topic of steve jobs and tasteddavid fincher is reporting to direct. who is playing jobs? fincher is rooting for christian bale. it is set to begin production in 2015. so probably come out 2016. cheryl: also "off the desk," thousands of "game of thrones" fans collected in the barclay center for season 4 premier. one fan went home, get this, $30,000 party favor from series creator, george r. martin, replica of the iron thrown. david: don't forget to watch

yeah, as we've reported, there have been 12 reported deaths and 31 crashes, but if you look at the nhtsaplaint file, there are a lot of cases where people were, frankly, scared, but nothing terrible happened. so, i mean, it's something that you obviously, you know, notice when it goes wrong. >> and just, again, quickly, back to, as i mentioned, this latest recall. because if you own one of these vehicles, yes, it is different from what we're focused on for the congressional hearings. nevertheless, after this latest recall, you have this new ceo of gm, announcing this new position. so it is relevant for those, especially if you own one of these vehicles, what they're saying you should do. >> this latest round of recalls reflects their entire to get out in front of problems, before nhtsa and the safety regulators force them to. so, none of them were life threatening, but they were still, you know, problems that needed to be taken care of. >> well, greg, thank you so much. i'm sure we'll be speaking with you more. as i noted, the congressional hearings are in the works and we may learn more

however, 7 of its models were excluded from the recall...nhtsa wants to know why. graco has until march 20th to provide that information. blowing the whistle on jp morgan proved profitable for a former employee. a whistleblower is receiving 63 million dollars for insider information about bad behavior in jpmorgan's mortgage division during the housing crisis. in february---jpmorgan agreed to pay a 614 million dollar settlement for mortgage lending fraud. the man's lawyer says he hopes the fee sends a message to wall street. the majority of taxpayers are getting a boost in returns this year. the average refund is up 3% ,topping 3 thousand dollars. however, usa today reports the boost is due to a rising amount of low income, or underemployed americans claiming "earned income credit" on their taxes. other trends: filers are turning taxes in earlier...and electronically. coming up -- on first business a no-holds barred look at wwe in chart talk...and we'll move from the wrestling ring to the trading floor for stories of success from a female champion. but straight ahea

. >> gm had an obligation to notify nhtsa that there was a defect, and they had the obligation to recall the earlier models with the unsafe part. >> reporter: in video depositions obtained by nbc news, a gm design engineer responsible for the cobalt ignition switch says he doesn't recall ever authorizing such a change. >> if any such change was made, it was made without your knowledge and authorization? >> that is correct. >> reporter: we couldn't reach him for comment, but we did stop by the home of another engineer who later headed up gm's internal investigation. >> reporter: mr. stoffer -- >> reporter: but he didn't want to talk to us. gm's new ceo mary barra declined an interview, but released this statement yesterday. >> something went wrong with our process in this instance and terrible things happened. >> reporter: four days before brooke melton's accident her father says the dealership in georgia told her there was no fix. that was in 2010, nine years after gm first noticed the problem, and four years after the company changed the ignition switch in new vehicles and in replacemen

nhtsa looked again in 2010.ub house committee on energy and commerce. >> i don't think that gm and nhtsa were talking to each other adequately and it may be the different departments were talking to each other. we need to find out why. >> reporter: the recalls at gm over a faulty switch in compact cars now inclines 2.6 million vehicle. the problem? it could disable the power steering and the air bags. >> why didn't they find out that the air bags didn't work too? i think if they had done that sooner you wonder if they would have made a recall sooner. >> reporter: as families prepare to watch testimony on capitol hill tuesday many are still trying to figure out why it's taken this long. five years ago 25-year-old sadie died. her car's safety equipment failed to deploy. her family thinks the faulty switch is to blame. >> when you hit a tree dead on, you expect the seat belt and air bag to function properly. >> both david friedmann the acting head of nhtsa and mary barra, the ceo of gm will testify on tuesday. the

. >> what is it that you want to know about how either the nhtsa or gm handled this recall? >> you hit it on earlier when you were making your comments, who knew what when. and what is the timeline. that's what we're going to need to do first, is secure the documents, secure information from nhtsa, from gm, be able to establish a time line, go back to the first point where they knew that there was a problem, and review it and determine why this recall has taken so long. it's important work to do. one of the reasons it's important is because of the age of vehicles on the road now. people are driving them a bit longer and you know, this is one of those things we need to figure out where they hit a road bump with this. >> some of the brands involved including saturn, made in your state, by the way, are no longer made at all. many of the models are no longer made. i wonder how you feel in retrospect about the wiseness, bad word, about the wiseness of congress basically insulating the current general motors company from liability having to do with accidents prior to its bankruptc

we received a statement which said nhtsa repeated data was not sufficient to warrant a full investigation. scott says, based on new information they've gotten from gm, they're taking another look. >> pelley: nothing but the key on the key ring. thanks very much. police investigation has concluded that speed caused the car crash that killed actor paul walker in los angeles last fall. according to the associated press, the report says the porsche was going about 90 miles per hour when the driver walker's friend, roger rodus lost control, rodus was also killed. the investigation gowned the car had no mechanical problems. >> three men have been arrested after they jumped off america's sllest building. that story is next. >> [ female announcer ] research suggests cell health plays a key role throughout our lives. one a day women's 50+ is a complete multivitamin designed for women's health concerns as we age. with 7 antioxidants to support cell health. one a day women's 50+. does your mouth often feel dry? a dry mouth can be a side effect of many medications but it can also lead to tooth decay

we reached out to nhtsa last night and nhtsa says, look, three investigates were done of gm air bagsloying and those investigations were inconclusive. we also reached out to general motors, the company says as knowledgeable observers know, fars, fatal accident reporting system, tracks raw data with rigorous analysis. it is pure speculation to attempt to draw any meaningful conclusions. shares of general motors over the last year, keep in mind, the link that the center for auto safety is making that the electronics in these automobiles may have been cut because of faulty keys and electronics and, therefore, the air bags did not deploy. there's the connection there. this comes a day -- go ahead, joe. >> that doesn't do the it, though. you're going back and identifying some fatalities and saying that they would not have occurred if the air bag had deployed. and that, you know -- >> joe, first of all, it's not me making that. >> they're picking it out, doing it with a large amount of data and saying you would have expected -- >> i understand what you're saying. what general motors will a

number of my colleagues, and i want to thank them: senator markey for his legislative proposal on nhtsa, senator mccaskill for her convening a hearing of our consumer protection subcommittee of the commerce committee, as well as others who have taken action to criticize general motors. there's no question also, as "the new york times" reported this past saturday, that g.m. was aware of that situation, those problems with the switches, as early as 2001. that was eight years before g.m. went into bankruptcy, the old g.m. and the new g.m. were separated, and now the department of justice is investigating whether g.m. committed fraud when it did not disclose those defects in the context of its 2009 bankruptcy. now, i've been a federal prosecutor, and i can tell you about people who have been prosecuted very severely for lying to banks or lying to the federal government, lying to banks when they got a loan, sometimes for as little as a couple thousand dollars; false statements to the federal government in connection with a seemingly small matter; and at that time that it went into bankruptcy

nhtsa told nbc news it took steps to review the accidents at the time, including three special crash investigations, which did not contain sufficient evidence of a possible safety defect trend that would warrant the agency opening a formal investigation. >> the recall effects six different models, including the chevy cobalt, saturn ion and pontiac solstice. most of which were manufactured between 2003 and 2007. here's the important part, if you own one of those cars, nhtsa is urging you to follow gm's recommendation to use only the ignition key, nothing else on the key ring if or when you're driving it and to bring it in, of course, as soon as you can for repairs. savannah, back to you. >> peter alexander at the white house. thank you very much. >>> we turn now to the conflict in syria which enters its fourth year this week. and the advocacy children is painting a very dire picture of that war's impact. a public health system that's collapsed leaving more than 4 million children in need of assistance. nbc news is focusing on that issue this week. in a special series "forgotten," syri

nhtsa requires automakers to notify within five days of identify a safety defect and can impose a fineon, if it decides automaker took too long to reveal it. berra says shy heard about the problem two weeks ago and has been acting on it. >> thank you, sandra. >> other retail names feeling the pin of much. staples will close 225 stores in north america by 2015. staples says the move is part after cost reduction plan that will save the company $500 million. and the children's place, says it is closing 125 underperforming stores this year. that company's fourth quarter earnings dropped 18%. >> would you. wow. call in the cops. facebook's unprecedented move. why it will become the first private company in the u.s. to hire a police officer. >> the markets are holding nicely in the green on some better than expected weekly jobless claims. could it be a sign of more good things to come ahead of tomorrow's big jobs report? we're going to talk about that next. ♪ i ys say be thman with the plan but with less ergy, moodiness, i had to do something. i saw mdoctor. a blood test showed it was low te

both at department of think i -- and nhtsa and general motors if they don't take action no one will believethe next time. and also, other issue is that you know general motors was sued several times back in mid -- 2006, '07 period when a company is sued it gathered its data and knows what is going on. >> right. >> i don't know why at that time they did not initiate a recall to try to stop the deaths and lower likely head of punitive damages and pen ate from the government. atpenalties from the government. neil: have you been remark an just following this joan, i would love to see you back thank you. >> okay thank you. neil: from drivers to drones, my only question, how do you tip a drone? a judge ruled that faa has no jurisdiction over commercial drones does that mean it is just a matter of time before drones are dropping off packages at our door. leslie, let's say this clears drone drop offs for you how would you go about using them. >> well we still need to do quite a bit oftivities, to work out bugs, but this could be a viable option for us. neil: i don't understand highway this works, l

toyota came back after their gas pedal problems even though nhtsa found out there was no electronic reason acceleration. ford came back both after the '73 pinto problem and the two now ford explorer firestone tire problem. >> the best thing gm has going for it. it is essentially new company, new products, new stock, and new management, ceo. mary barra is very much in the crucible. this is a baptism by fire. she has to handle this well. it is only just starting. now comes the hard part. adam: if i were a lawyer attacking gm, i would point out mary barra was there for 30 years. she was in charge of global product development. how could she not have known? >> she said she wasn't involved with the switching decisions. what she has to do, number one, you have to fix the action and process. public relations starts with fixing performance. you can't poor perfume on a skunk the way you say it. this was a skunk for gm. so she has got to fix that. number two they have to be equitable with these settlements. people died. families of those people. they have settled to some people who may have come bac

now you worked for nhtsa. this kind of thing, how far up does it go? is this something that the ceo knows about, the board knows about, or is this middle management decision making? >> in this instance i don't know. you know we'll have to see what the evidence shows and what the documents showed. in my experience off the times they, offtimes, when there is egregious failure to do recall earlier the company will say some lower level person or middle manager who was responsible, usually someone about to retire but the evidence sometimes suggest that is the corporate knowledge went somewhat higher up. gerri: well, alan, thanks for coming on the show tonight. >> my pleasure. gerri: hope you can come back soon to continue covering this story. thank you. >> thank you. gerri: unbelievable. well the gm scandal isn't the only headline rocking congress today. the leaders of the senate banking committee announcing bipartisan plans to dismantle fannie mae and freddie mac nearly six years after taxpayers footed their multibillion-dollar bailout. so will government

i would refer to you nhtsa. and i would refer you to the justice department for any action they may or may not take, but i would refer you to the government of ukraine. lou: well, i'm sure that the man who succeeds him will be much, much more effective. as a matter of fact, the current deputy josh earnest refused comment today when asked to confirm carney's pending departure. we're coming right back. the campaign trail littered with broken promises and lies. the president is finally admitting the truth, you can't necessarily keep your doctor, but we can. dr. marc siegel on obamacare and the frightening return of a deadly disease. in the new new york, we don't back down. we only know one direction: up so we're up early. up late. thinking up game-changing ideas, like this: dozens of tax free zones across new york state. move here. expand here. or start a new business here... and pay no taxes for 10 years. with new jobs, new opportunities and a new tax free plan. there's only one way for your business to go. up. fi

right now there's a lot of loose ends, and we're not sure how much nhtsa really followed through on whatto do and how much gm is involved. >> i think the liability question's a very good one, but there's an investment decision to make in terms of the brand perception going forward. so regardless of technical liability, does gm want to take the risk that consumers are going to now associate them with sort of mishandling a situation that led to a safety-related situation that led to fatalities? liz: is herbalife, from your expert eye, is it a pyramid? >> it doesn't look like a pyramid scheme to me. as larry's pointed out, the essential element is that you're making money by bringing in new distributers and eventually you can't do that anymore, and so the pyramid falls apart. liz: closing bell ringing in 20 minutes. while the world waits to see the outcome of crimea's referendum on sunday, on breaking away from ukraine, our next guest isn't waiting around. keith mccullough, what does he like? what does he hate right now and what he says is the next phase of bad news that might actually be g

defects when it filed for bankruptcy back in 2009 and even more damaging for, damning for regulators, nhtsa also be held accountable for failing to flag the defects going as far as back as 2007. to explain all of this, elizabeth macdonald. >> now we've got anthony fox. he is the secretary of transportation. he is calling on the inspector general of the d.o.t. to do an audit of the national highway traffic safety administration. that is what adam was just citing. that is a big deal. what is happening now, congress is gearing up for hearings, big hearings coming april 1st. the acting administrator for the national highway traffic safety administration will testify. david freeman will testify. mary barra is going to testify. so we've been tracking this story. how will the hearings unfold? what could gm say? what could the head of this safety unit in the government say? they're going to say essentially, lack of evidence. we weren't aware of it. we didn't know about it. that's what we're hear something how this is going to unfold. the pushback will be this. that hey, so you really didn't have th

i would refer to you nhtsa.ould refer you to the justice department for any action they may or may not take, but i would refer you to the government of ukraine. lou: well, i'm sure that the man who succeeds him will be much, much more effective. as a matter of fact, the current deputy josh earnest refused comment today when asked to confirm carney's pending departure. we're coming right back. the campaign trail littered with broken promises and lies. the president is finally admitting the truth, you can't necessarily keep your doctor, but we can. dr. marc siegel on obamacare and the frightening return of a deadly disease. so ally bank really has no hidden fees on savings accounts? that's right, no hidd fees. it's just that i'm worried about, you know, "hidden things." ok, why's that? well uhhh... surprise!!! um... well, it's true. at ally there are no hidden fees. not one. that's nice. no hidden fees, no worries. ally bank. your money needs an ally. (voseeker of the sublime.ro. you can separate runway diculousne

good news for tesla, is that nhtsa, basically the safety regulators, are closing their investigatione fires of tesla motors model s that we've seen with those fire accidents. actually they're saying that tesla's revisions that they have done for the vehicle, height of the ride, beneath, also the fact that they're putting in under body protection that actually should actually reduce fire risk. and, they did not identify also the safety regulators, did not identify a defect trend. so that is also good news for tesla big picture and right now the stock is up more than 2%, up four 1/2 dollars. back to you. adam: melissa: nicole, thank you very much. smoke and mirrors routine at silicon valley almost too hypocritical to believe, google rejecting funding from the robotics company, the tech giant is keeping pretty close quarters with the cia. not only tech heavyweight in bed with the intelligence community. here we have tech expert rob enderle, former cia covert operations officer, mike baker and charlie gasparino with us as well. here is one of the main points. most people do not know that

that under federal law, auto makers have five days after they realize there is a defect to notify nhtsaess for doing a recall. that's what's under investigation right now. april 3rd, deadline when they have to comply with the request for this information. back to you. >> phil, thank you very much. we will get you up to date on the markets and the latest breaking news when we come back. there's a look at exxonmobil, one of the losers in today's session down almost 3%. [ girl ] my mom, she makes underwater fans that are powered by the moon. ♪ she can print amazing things, right from her computer. [ whirring ] [ train whistle blows ] she makes trains that are friends with trees. ♪ my mom works at ge. ♪ tdd#: 1-800-345-2550 life inspires your trading. my mom works at ge. tdd#: 1-800-345-2550 where others see fads... tdd#: 1-800-345-2550 ...you see opportunities. tdd#: 1-800-345-2550 at schwab, we're here to help tdd#: 1-800-345-2550 turn inspiration into action. tdd#: 1-800-345-2550 we have intuitive platforms tdd#: 1-800-345-2550 to help you discover what's trending. tdd#: 1-800-345-2550 a

six years, because it does seem to me, based upon what we learned during the toyota experience that nhtsashould have had the ability to do the lookback and say, hey, gm, you've got a problem here. now, i am also interested in why the recall occurred when it did. was that only because of a newspaper article or was this something that they were in the process of doing anyway, as we all know? there's a new chief executive officer at general motors, she has been very, as far as i understand, forthcoming with the committee, agreeing to make herself available for testimony, so that's a good thing. there's lots of questions to be answered by both the company and by the federal agency that's responsible for the oversight. >> what does your -- what does your gut, congressman, or your heart tell you about whether it's -- it's really cricket for a company like general motors, going through a bankruptcy filing, to quarantine prior incidents like this one under the sort of legal dress of a bankruptcy filing when you knew all along that you were going to come back, as a viable, big company, and make so