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Nov 14, 2014
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we have been providing substantial amounts of non-va care. to maintain the continuity of care for veterans and ensured that veterans are managing the care. this is beyond what the health care plan as delivering the health care. >> we need to figure out a way and how you are communicating with them because this is truly the real challenge because the ultimate cost can be very clear. steve and i think he believes it too. he could have gotten equal care for the treatment had he been able to gain in. i don't think your budget would allow if it has to go the way this one was called. and how are we figuring out how to communicate that triage and mr. huelskamp's issue is right. use of hours away from the nearest facility, it too. it wasn't that he wasn't willing to go. the crisis situation the mayo clinic was next-door. how do they come to grips with that and a dialogue on opacity because i see it is a great series we had where he looks at his window to see for private sector hospitals another 72% capacity every day. that is capacity that could be ut
we have been providing substantial amounts of non-va care. to maintain the continuity of care for veterans and ensured that veterans are managing the care. this is beyond what the health care plan as delivering the health care. >> we need to figure out a way and how you are communicating with them because this is truly the real challenge because the ultimate cost can be very clear. steve and i think he believes it too. he could have gotten equal care for the treatment had he been able to...
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Nov 7, 2014
11/14
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the va provides health care, disability compensation and rehabilitation, education assistance, home loans, burial in the national cemetery, and other benefits and services. here to tell us about his plans for the va is secretary robert mcdonald. mcdonald. please join me in giving him a warm national press club well,. [applause] -- well. >> thank you so much, and thanks to myron for having me, and also many thanks to kevin for initially invited me when we were together in cincinnati, ohio, at a uso we even. and thanks also to the staff i think was the first or second day of my nomination process where shatt contacted me via e-mail and sent i have to come to the press club. so i appreciate the warm welcome that attack and it's great to see so many familiar faces in the audience. it is a true that the va is larger than procter & gamble in many ways. we have about 340,000 employees. our budget is over $155 billion, but in many ways procter & gamble is also bigger in a very important why. proctor and gamble on any given day, 5 billion people on the planet use at least one proctor and gamble pr
the va provides health care, disability compensation and rehabilitation, education assistance, home loans, burial in the national cemetery, and other benefits and services. here to tell us about his plans for the va is secretary robert mcdonald. mcdonald. please join me in giving him a warm national press club well,. [applause] -- well. >> thank you so much, and thanks to myron for having me, and also many thanks to kevin for initially invited me when we were together in cincinnati, ohio,...
SFGTV: San Francisco Government Television
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Nov 21, 2014
11/14
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only 60 percent access va care. i went in and told the doctors, these were my issues from my time in service and they basically went on to verify whether they were legitimate or not after going through about a process of a year with multiple appointments and doctors, i received my first rating and after that i started receiving compensation. i thought because i was fairly young, only 22-23 that was good enough in seeking services and benefits. however there were many underlying issues and i did not seek treatment for a number of them. i did seek to continue my education and most people did not know what was going on. i took 22 units in a semester in college and maintained employment at the university in humboldt state and ran a program for veterans on the side. after graduating december 2011, i struggled finding employment even though i was a community organizer in a rural area and performed a lot of different activities, i always got categorized because i was a former infantry man. they told me you are pretty good
only 60 percent access va care. i went in and told the doctors, these were my issues from my time in service and they basically went on to verify whether they were legitimate or not after going through about a process of a year with multiple appointments and doctors, i received my first rating and after that i started receiving compensation. i thought because i was fairly young, only 22-23 that was good enough in seeking services and benefits. however there were many underlying issues and i did...
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Nov 14, 2014
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care. the veteran that needs to be seen today, 30-day goal is irrelevant. the va's goal will always be to provide timely clinically appropriate access to care in every case possible, in the shortest amount of time possible. that's real what "my va" is all about. we want to provide veterans an organization that belongs to them and provides timely care in the ways they need and want to be served. we'm continue to work closely with the commit year on immigrant place of this vital legislation. i thank the committee again for out. we look forward working with to make things better for all of america's veterans. this concludes my opening statement. dr. tush -- we are prepared to answer any questions you may have. >> thank you very much for your testimony. there's been some criticism that the department hasn't taken sufficient steps to meet with the intent of congress with regard to the independent assessment. va's only contracted as far is a know with mitr to include federally fund research and development center, the cms alliance to modernize health care and the institut
care. the veteran that needs to be seen today, 30-day goal is irrelevant. the va's goal will always be to provide timely clinically appropriate access to care in every case possible, in the shortest amount of time possible. that's real what "my va" is all about. we want to provide veterans an organization that belongs to them and provides timely care in the ways they need and want to be served. we'm continue to work closely with the commit year on immigrant place of this vital...
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Nov 14, 2014
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we have continuity between dod and va and sometimes people are kept in the military beyond retirement or their date of separation to continue to get them care because they feel in the va system they will be lost. we should have a system that is a smooth easy handoff for people are comfortable about their ca care. with that mr. chairman that mr. chairman i thank you and i yield back. >> thank you. if there are no further questions -. >> i just want to make one comment on what you just said about dod and the va. we have worked a long time to get that continuity between the va and dod. i don't know necessarily if necessarily the va's resistance that we in congress keep pushing for it because it needs to be seamless. that is one of the problems. for a long time the veterans couldn't get the service because they can get the files because they burned up someplace so it's not necessarily the va's problem with the system. can you respond to that? >> i think that's a fair statement and i would tell you in the past several appears it's it's clear there has been a vast amount of progress made but i would also tell you there is still a gap in too many
we have continuity between dod and va and sometimes people are kept in the military beyond retirement or their date of separation to continue to get them care because they feel in the va system they will be lost. we should have a system that is a smooth easy handoff for people are comfortable about their ca care. with that mr. chairman that mr. chairman i thank you and i yield back. >> thank you. if there are no further questions -. >> i just want to make one comment on what you...
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Nov 9, 2014
11/14
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- but at end of the day, what i veteran in american understands, his want to get into the va, the quality of care is quite good. that is what all the veterans organization say and that is very true. the va has done cutting edge in terms of medical intervention -- there a project right now that is so revolutionary and exciting. process and ng on a a unit which people with injuries can now utilize and it is battery powered, which enables the batteries to move your legs and move your arms. people who have been in a wheelchair for years are now getting up. with the help of this apparatus, they are now moving around and walking. just a revolutionary development. from my point ne" is the va does good and is to do better to provide healthcare for all the veterans in this country. >> when you get into the campaign, you have to assess your rivals. has the clinton of more than 60 members in congress. what is hillary clinton's biggest weakness? >> well, i'm not here to attack hillary clinton. i like hillary clinton. i sat with her in the senate. that is due respect, not the right question. the right questio
- but at end of the day, what i veteran in american understands, his want to get into the va, the quality of care is quite good. that is what all the veterans organization say and that is very true. the va has done cutting edge in terms of medical intervention -- there a project right now that is so revolutionary and exciting. process and ng on a a unit which people with injuries can now utilize and it is battery powered, which enables the batteries to move your legs and move your arms. people...
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Nov 11, 2014
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part of the organization allowing veterans to use the veteran's choice card for them to get the non-va carethe future. now thousands of those cars are already in the mail. >>> while they have destroyed their big home on the island of hawaii today that people have been preparing for this day for months as they have watched the slow motion disaster approach their area. today the molten rock from the volcano would hit their first home setting it on fire. and no one was inside. the owners were allowed to watch it burn as a means of closure. >>> still ahead it looks innocent, but there is a new threat to iphones and ipads. >> what you need to know about the attacks and how to keep the hackers from using it to steal your information. >>> and college debt haunting older americans, but the worse possible time. and how the government is sweeping in to take back that money. ,,,,,,,,,, female announcer: when you see this truck, it means another neighbor is going to sleep better tonight. because they went to sleep train's ticket to tempur-pedic event. choose from a huge selection of tempur-pedic models
part of the organization allowing veterans to use the veteran's choice card for them to get the non-va carethe future. now thousands of those cars are already in the mail. >>> while they have destroyed their big home on the island of hawaii today that people have been preparing for this day for months as they have watched the slow motion disaster approach their area. today the molten rock from the volcano would hit their first home setting it on fire. and no one was inside. the owners...
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Nov 11, 2014
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va has admitted the actions delay people's access to care. where is the criminal investigation. >> despite the tough talks from the va it is difficult to say at this point how far the federal government will go in going after some of these workers. heather? >> thank you, doug: the stupidity of the american voter that's the quote that's the stunning words from an obamacare architect when the administration lied to get a healthcare passed. >> good morning, kelly. >> good morning, heather. the video was taken down from youtube after the university of pennsylvania found out it was posted on-line. but after outrage they quickly reapollstered it. the video focuses on a forum that took place a year ago on economics. it shows jonathan gruber making a stunning and insulting miss n admission about how the law was written in order to pass it. bassiccally the american people were deceived. >> this deal was written in a tortured way to make sure they did not have a mandate of taxes. lack of trarns taryn sees a huge advanta advantage. calls the stupid of th
va has admitted the actions delay people's access to care. where is the criminal investigation. >> despite the tough talks from the va it is difficult to say at this point how far the federal government will go in going after some of these workers. heather? >> thank you, doug: the stupidity of the american voter that's the quote that's the stunning words from an obamacare architect when the administration lied to get a healthcare passed. >> good morning, kelly. >> good...
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Nov 11, 2014
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iraq and afghanistan, recession back home and over reach on the part of the va was led to excessive wait times for medical carey he has plans to rebill system and hopes to build trust among veterans. >> first is to rebuild trust, rebuild trust with veterans and rebuild trust with stake holders. >> as you will see a stone wall being put up and broken down. >> we're very focused on getting these veterans their answers real quickly. >> reporter: catch up on the backlog. >> yes, and equally important to ensure we are doing a quality job. we want to get them the right answer the first time. >> reporter: va handles roughly 36,000 disability claims each year. the department in the only wants to catch up on the backlog but ensure quality care, the va says it is streamlining facilities and the web site to make it easier for veterans to access their medical benefits with a new leader of the va, the department is pledging to provide better care for veterans, hire more doctors and discipline those who have contributed to the outrageously long wait times for veterans who are seeking medical care. chris and kerry. >> all ri
iraq and afghanistan, recession back home and over reach on the part of the va was led to excessive wait times for medical carey he has plans to rebill system and hopes to build trust among veterans. >> first is to rebuild trust, rebuild trust with veterans and rebuild trust with stake holders. >> as you will see a stone wall being put up and broken down. >> we're very focused on getting these veterans their answers real quickly. >> reporter: catch up on the backlog....
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Nov 11, 2014
11/14
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care. well, secretary mcdonald wants to stream line the va, so that is just a single point of care instead of having to navigate to several different websites and organizations nationwide. he also wants to hire 28,000 more doctors, nurses and technicians, and want to fire up to 1,000 va employees to make the entire organization more efficient. >> everyone.wants to see that. they need to see that you can't do that and get away with it. >> if you don't have a computer, you're lost. you have to go to the local libra library. >> the backlog is about eight months for vets to receive those benefits. senator bob casey of pennsylvania and others are calling for a hearing to examine whether the changes that second secretary mcdonald is proposing, whether those changes are enough. it's not clear whether or not the congress will be able to do anything before the end of the year. keep in mind, the midterms just took place. there is going to be a change in the leadership right now. reporting live here in downtown san jose, bob ravel. >>> there are other events, as well, going on. volunteers from the va
care. well, secretary mcdonald wants to stream line the va, so that is just a single point of care instead of having to navigate to several different websites and organizations nationwide. he also wants to hire 28,000 more doctors, nurses and technicians, and want to fire up to 1,000 va employees to make the entire organization more efficient. >> everyone.wants to see that. they need to see that you can't do that and get away with it. >> if you don't have a computer, you're lost....
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Nov 12, 2014
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it is called my va because we want veterans to view us as an that wants to them, providing quality care in ways they need and want to be served. my va will entail combining functions, simplifying operations, improving -- a 365 degree effort. all of this is to say that the must regain and retain a laserlike focus on veterans. from the 90-year-old who fought across the polish -- expanse of omaha beach, to those who face the determined hold in afghanistan. is simple, to provide timely care to all veterans. our special guest today fully shares president obama's commitment to america's veterans. he and his wife, a tremendous supporter of veterans and servicemembers in her own son off to seen a war and felt the special pride of having a child who shares privilege and the responsibility of wartime service to our great nation. ladies and gentlemen, i am both y honored, professionally and personally, to present you a great advocate for our veterans - the vice president of the united states, joe biden. [applause] >> thank you very much, mr. secretary. thank you. thank you. thank you very in the s
it is called my va because we want veterans to view us as an that wants to them, providing quality care in ways they need and want to be served. my va will entail combining functions, simplifying operations, improving -- a 365 degree effort. all of this is to say that the must regain and retain a laserlike focus on veterans. from the 90-year-old who fought across the polish -- expanse of omaha beach, to those who face the determined hold in afghanistan. is simple, to provide timely care to all...
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Nov 11, 2014
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war in iraq and afghanistan, recession back home and over reach on the part of the va has led to wait times for medical care with the new leader, va says, it has a plan to improve this system, veterans tell us that they are cautiously optimistic. >> i think we have away ahead to help us ensure we are centered on veterans and focused on how we best deliver what that benefit he or she may earned. >> in general length of time it takes for your veterans to get serve that is they need. >> on a average about nine months. for a survivor, minimal of a year, long time. >> we have made great progress and here in philadelphia we have come a long way and we are on target. we make in claim over -- sorry, over 125 days at 98 percent quality by 2015. >> reporter: va handles roughly 36,000 disability claims each year. the department in the only wants to catch up on the backlog but ensure quality care, and va says it is streamlining facilities and web site to make it easier for veterans to access their medical benefits . right new complaint is it is not only lengthy process but it is a very confusing one, chris and kerry. >
war in iraq and afghanistan, recession back home and over reach on the part of the va has led to wait times for medical care with the new leader, va says, it has a plan to improve this system, veterans tell us that they are cautiously optimistic. >> i think we have away ahead to help us ensure we are centered on veterans and focused on how we best deliver what that benefit he or she may earned. >> in general length of time it takes for your veterans to get serve that is they need....
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Nov 11, 2014
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care. so what secretary mcdonald is announcing is a stream line of the va, so vets have a single point of care instead of having to navigate several different websites throughout the country. he wants to hire 28,000 more doctors, nurses and tech initiallingans and wants to get rid of up to a thousand va employee toes make the organization overall more efficient. >> everyone wants to see that. they need to see that you can't do this to people and get away with it. >> if you don't have a computer, you're lost. you have to go to the local library. >> that not only have a problem with navigating the system and getting the proper health care, they also have trouble receiving their disability benefits. there's an eight-month backlog for that. others are calling for a hearing to examine whether it changes the ones that the secretary are proposing are enough or whether or not something more needs to be done. so, again, san jose's veterans day parade starting at here, roughly in the area of the sap arena if you want to come out and honor those veterans, come out here around noon. reporting live here in
care. so what secretary mcdonald is announcing is a stream line of the va, so vets have a single point of care instead of having to navigate several different websites throughout the country. he wants to hire 28,000 more doctors, nurses and tech initiallingans and wants to get rid of up to a thousand va employee toes make the organization overall more efficient. >> everyone wants to see that. they need to see that you can't do this to people and get away with it. >> if you don't...
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Nov 7, 2014
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encouraging me at the va, the vast number of employees have worked very hard to care for veterans andve met the researchers led helped invent the shingles virus vaccine and those who have won the nobel prize winners and award winners and we've got tremendous capability within the va and it's a matter of providing the leadership that i think that we need to get us back up to where we need to be. including defining success that is the satisfaction of our veterans and our customers. >> that was good, thank you, sir. the roadmap is that i'm going to talk about women and we will go to michelle part of theirs. and this includes dave from reuters and others as well from time. and that will get us somewhere into this. so you have had vast experience in management and it's a fast challenge. 820 clinics, 6.5 million activations among 317,000 employees and this is the toughest challenge of you have ever faced? >> guesstimates a tough management challenge, but different than the other ones that i have faced before. it's tough in the size as you have mentioned, 340,000 employees about three times
encouraging me at the va, the vast number of employees have worked very hard to care for veterans andve met the researchers led helped invent the shingles virus vaccine and those who have won the nobel prize winners and award winners and we've got tremendous capability within the va and it's a matter of providing the leadership that i think that we need to get us back up to where we need to be. including defining success that is the satisfaction of our veterans and our customers. >> that...
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Nov 20, 2014
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care. just as the va can give them state-of-the-art care for their physical injuries, we hope very much thatte-of-the-art care for their mental injuries as well. >> clay like thousands and how to sands of other men and women voluntarily signed up for the marines. he risked his life. he was given the best training he possibly could receive. he went on two tours, one in iraq, one in afghanistan. he came back. he was told that the va, the u.s. government would take care of him. and he believed that. you can't see this type of trauma that happens emotionally to him because of pts and because of traumatic brain injury and other experiences. you don't see that. dayquill cold and flu doesn't treat your runny nose. seriously? alka-seltzer plus cold and cough fights your worst cold symptoms plus your runny nose. oh, what a relief it is. celebrate what's new, the bigger, better menu at red lobster! with more of what you love! try our newest wood-grilled combination! maine lobster, extra jumbo shrimp, and salmon! so hurry in! and sea food differently. which means it's timeson for the volkswagen sign-th
care. just as the va can give them state-of-the-art care for their physical injuries, we hope very much thatte-of-the-art care for their mental injuries as well. >> clay like thousands and how to sands of other men and women voluntarily signed up for the marines. he risked his life. he was given the best training he possibly could receive. he went on two tours, one in iraq, one in afghanistan. he came back. he was told that the va, the u.s. government would take care of him. and he...
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Nov 11, 2014
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iraq and afghanistan, a recession back home, and over reach on the part of the va has led to absurd wait times for medical care. with the new leader the va says it has a plan in place to improve the system, veterans tell us that they are cautiously optimistic. >> i think we have a way ahead to help us ensure we are centered on veterans and focused on how we best deliver whatever that benefit he or she may have earned. >> in general, the length of time it takes for your veterans to get services they need. >> for eight to ten, on average about nine months for a survivor, minimum of a year. long time. >> we know we have made great progress and here in philadelphia a we have come a long way. we are on target. we make no claim over 125 days at 98 percent quality by the end of 2015. >> reporter: va handles roughly 36,000 disability claims each year. the department not only wants to catch up on the backlog but ensure quality care. they are not streamline facilities and web sites to make it easier for veterans to access their medical benefits. right now the complaint is it is not only a lengthy process but a very conf
iraq and afghanistan, a recession back home, and over reach on the part of the va has led to absurd wait times for medical care. with the new leader the va says it has a plan in place to improve the system, veterans tell us that they are cautiously optimistic. >> i think we have a way ahead to help us ensure we are centered on veterans and focused on how we best deliver whatever that benefit he or she may have earned. >> in general, the length of time it takes for your veterans to...
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Nov 11, 2014
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KYW
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va. it comes following revelations of long wait times for care and scheduling cover ups at many va hospitalsand veterans tonight are talking about that new plan to overhaul the va. >> our natasha brown got reaction from some of them who say they're just tired of getting the run around. >> my staff and i are here today to listen to your questions, concerns -- open forum for veterans to voice their concerns to a panel of veterans affairs officials who can transform questions into action. this town hall meeting at the philadelphia va regional office comes on the heels of a major reorganization plan designed to make it easier for veterans to navigate an often convoluted system. >> we have moved very deliberately in the last three plus years to engage transformation win va. >> one by one, veterans some choosing to conceal their entities but wearing their service as a badge of honor took to the mike many with mounting frustration on what they describe as lengthy claims processing procedures. army veteran frank thorn left the military in 2005. plagued with injuries. a decade later, he says he's sti
va. it comes following revelations of long wait times for care and scheduling cover ups at many va hospitalsand veterans tonight are talking about that new plan to overhaul the va. >> our natasha brown got reaction from some of them who say they're just tired of getting the run around. >> my staff and i are here today to listen to your questions, concerns -- open forum for veterans to voice their concerns to a panel of veterans affairs officials who can transform questions into...
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Nov 11, 2014
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WPSG
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va. it comes following revelations of long wait times for care and scheduling cover ups at many va hospitalization. >>> and, as americans honor their veterans, the group philly veterans. com will launch new job program. it goal to fund jobs for 2,015 local vets in 2015. they're holding virtue job fair this afternoon to kick start that effort. we have more information for you about how you can get involved at cbsphilly.com. also, pay truck youth to our vet today at the parade in media, delaware county. eight a world war ii vets will march in the parade. it starts at state and edgemont street at 11:11 this morning. pennsylvania senator bob castly speak after the parade. >> ukee? >> well, in sports, eagles now seven and two on the season, tie for the second best record in the ffc. last night birds just demolished the carolina panthers, 45-21. smallest man on the field darren sproles came up big time. scored two touchdowns, including this six a yard punt return. this man has been a great pick up. bradley fletch her a pick six, intercept the ball and particular it back to the house. and of course new s
va. it comes following revelations of long wait times for care and scheduling cover ups at many va hospitalization. >>> and, as americans honor their veterans, the group philly veterans. com will launch new job program. it goal to fund jobs for 2,015 local vets in 2015. they're holding virtue job fair this afternoon to kick start that effort. we have more information for you about how you can get involved at cbsphilly.com. also, pay truck youth to our vet today at the parade in media,...
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Nov 11, 2014
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CSPAN
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care for veterans. the back in our studio is verna jones, the executive director of the veterans administration. the vaecretary announced an overhaul of the health care and benefits system yesterday. a more customer friendly type system. what do you make of the overhaul and what do you think it fixes? guest: i think it's time for a change. it fixes veterans having some a questions of everything being so disjointed. veterans have to go one place for one particular service on another place for another service and sometimes those two services don't talk. i think it will give the veterans of old dew of what they need and make it easier for the veteran to navigate through the system. host: also, the secretary yesterday talked about firing at the via, those who have been responsible for the wait times hat have led to deaths in some cases in phoenix, arizona. "the washington times" - do you agree? guest: yes, anyone who took heart in delaying services for veterans need to face disciplinary action. the v.a. system is set up to take care of veterans. they did not do everything they needed to do. they don't need
care for veterans. the back in our studio is verna jones, the executive director of the veterans administration. the vaecretary announced an overhaul of the health care and benefits system yesterday. a more customer friendly type system. what do you make of the overhaul and what do you think it fixes? guest: i think it's time for a change. it fixes veterans having some a questions of everything being so disjointed. veterans have to go one place for one particular service on another place for...
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Nov 19, 2014
11/14
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CSPAN3
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care. members assess the invitation of a law passed over the summer on the subject of falsifying records. va secretary sloan gibson. the committee chair is congressman jeff miller. >> would you saul take your seats, please. the committee will come to order. welcome back, everybody. it's great to have you back. appreciate everybody joining us for this full hearing, an oversight hearing today. i want to ask unanimous consent that several of our colleagues be allowed to join us, representative murphy from pennsylvania and lamofo from california, they have asked to join us and i would ask unanimous consent. without objection, so ordered. as everyone sitting around this dias today is aware, on the 7th of august, the president signed into law the veteran access choice and accountability act of 2014, which is now public law 113-146. this law was carefully and thoughtfully crafted after months of aggressive oversight by this committee to address the president access and accountability scandal that had engulfed the department of veterans affairs following allegations that were first uncovered in this
care. members assess the invitation of a law passed over the summer on the subject of falsifying records. va secretary sloan gibson. the committee chair is congressman jeff miller. >> would you saul take your seats, please. the committee will come to order. welcome back, everybody. it's great to have you back. appreciate everybody joining us for this full hearing, an oversight hearing today. i want to ask unanimous consent that several of our colleagues be allowed to join us,...
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Nov 11, 2014
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WCAU
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care. the highest for that is philadelphia va. veterans waiting an average of 55 days for an appointment there. >>> is philadelphia a good place for veterans to live. according to wallethub.com. philadelphia ranks 83rd out of 100 on the best and worst city for veterans. the availability of jobs, va health facilities and the percentage of veterans living below the poverty line. >>> in the nation's capital on this veterans day, final preparations are under way for a number of events and since the president is in china now, vice president joe biden will actually be taking his place in the veterans day ceremony at arlington national cemetery. here is video from last year as president obama placed the traditional wreath at the tomb of the unknown soldier. vice president biden looking on. veterans have been buried at arlington for the past 150 years. ceremonies including the world war ii memorial and 800,000 people are expected to gather at the national mall for free concert and tribute to veterans. >>> this morning eagles fans are cele
care. the highest for that is philadelphia va. veterans waiting an average of 55 days for an appointment there. >>> is philadelphia a good place for veterans to live. according to wallethub.com. philadelphia ranks 83rd out of 100 on the best and worst city for veterans. the availability of jobs, va health facilities and the percentage of veterans living below the poverty line. >>> in the nation's capital on this veterans day, final preparations are under way for a number of...
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Nov 11, 2014
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new secretary of veterans affairs tell it the va is making great stride in customer service since reports first surfaced of falsified waiting lists and bad careacross country. robert mcdonald told us for starters bad employees are being dismissed. >> top level people that we have disciplinary actions pending again, 40 plus of those, we've got another group of that are over a thousand and if we look over the last year we've had about 5,000 -- 5600 different actions, some of which are already completed. >> reporter: mcdonald maintains because disciplined employees are entitled to administrative hearings and appeals firing takes a long time. but that is in dispute. the group, concerned veterans for america says mcdonald is ignoring his new power to speed up firings. >> we don't buy his case at all. there are no administrative impediments. congress passed reform law that gave him all the power he needs to immediately fire senior managers for cause, immediately. he can walk in the office and fire them. >> reporter: frustrated chairman of the house veterans affairs committee jeff miller agrees. he wrote recently, quote, instead of fully embracing n
new secretary of veterans affairs tell it the va is making great stride in customer service since reports first surfaced of falsified waiting lists and bad careacross country. robert mcdonald told us for starters bad employees are being dismissed. >> top level people that we have disciplinary actions pending again, 40 plus of those, we've got another group of that are over a thousand and if we look over the last year we've had about 5,000 -- 5600 different actions, some of which are...
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va hospitals. robert mcdonald spoke more people ow many he plans to fire. values are i care. take disciplinary action. process of he following this conclusion in consistent with the law. >> talking about the firings that he is going through with. the washington time had the the va e about what secretary said. we have heard critics of lawmakers saying that he is moving to slow. will again with tina. >> good morning, happy veterans' day. am 75 years old and i use the va system. in arizona we have a clinic. the va medical system is the best in the world. problems with these politicians. we are not democrats or republicans, we are americans. the new the a director is doing the best job he can. god bless america. will go to tennessee, independent caller. election is indicative of what people want. sudden use n said of patients. the t of powers given to political phonies in washington. now people are starting to realise they can access big government. because as been sued they went bankrupt. they have multi millionaires in congress. i have a sticker, and this is just symbolic. "obam
va hospitals. robert mcdonald spoke more people ow many he plans to fire. values are i care. take disciplinary action. process of he following this conclusion in consistent with the law. >> talking about the firings that he is going through with. the washington time had the the va e about what secretary said. we have heard critics of lawmakers saying that he is moving to slow. will again with tina. >> good morning, happy veterans' day. am 75 years old and i use the va system. in...
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>> following that scandal over wait times the va set a goal of 30 days or less for veterans to get their initial appointment to be seen by a primary carer. here's how regional hospitals are doing. that goal is being met at va hospitals in philadelphia and coatesville. in wilmington, they have some work to do here. the average is much higher, 66 days. wait times for specialty care. the highest in this case is at the philadelphia va where they're waiting 55 days for an appointment there for specialty care and 36 days in wilmington and 29 in coatesville. veterans are waiting for months and months to get a response on their disability claims. according to pennsylvania senator bob casey, pennsylvania has one of the longest wait times in the country. 266 days for a response. he addressed this problem before veterans group in west philadelphia yesterday and said more needs to be done to fix the backlog. >> we do this not just to make a system work better, we do this to fulfill, to fulfill a promise that this government that our country has made to our veterans. >> now, senator casey is sponsoring a bill to address that backlog. it calls on re
>> following that scandal over wait times the va set a goal of 30 days or less for veterans to get their initial appointment to be seen by a primary carer. here's how regional hospitals are doing. that goal is being met at va hospitals in philadelphia and coatesville. in wilmington, they have some work to do here. the average is much higher, 66 days. wait times for specialty care. the highest in this case is at the philadelphia va where they're waiting 55 days for an appointment there for...
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[laughter] and he came home, but when he came home the va took care of them. tell the story all the time. the aftereffect. >> i i have two points. the first one falls in the category of what mr. prescott alluded to. you are responsible for urging me to write for the american thinker. don't be fooled by obama's incompetence. i am far more cynical than you about that issue, but i stand by my premise. he he is not incompetent and following a design. that case is still widely quoted. my second.is more of a statement. it seems that his lies fall into several categories. the statements that are patently false at the time they are ordered, the statements that facts come along to expose, and then there are contradictions where he makes a statement and later makes another contradictory statement such as, it was not a terrorist attack. and i think, i think, and you can say that i am defending the president, but i think that in that category there is president. i think that i know the model that mr. obama is following when he issues a statement and later a contradictory
[laughter] and he came home, but when he came home the va took care of them. tell the story all the time. the aftereffect. >> i i have two points. the first one falls in the category of what mr. prescott alluded to. you are responsible for urging me to write for the american thinker. don't be fooled by obama's incompetence. i am far more cynical than you about that issue, but i stand by my premise. he he is not incompetent and following a design. that case is still widely quoted. my...
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hire more heroes act which would allow employers to exclude veterans receiving health care from the pentagon or the va from the employer health care mandate. redefining a full-time worker at 40 hours a week, up from 30. plus a renewed equipment for obamacare. joining us is jennifer pal miry. appreciate your time, thank you. >> good morning, thank you. >> these are just a few of the responses to the president's news conference yesterday. writes, president obama declared to every american, i hear you. and then he ignored them. he doesn't seem to accept the election as a judgment on his presidency. he said obama seems numb to this latest shellacking of democrats. so did the president just not get the message that this year's rejection of democrats had a lot to do with him? >> we had -- tuesday night was a really tough night and a lot of good public servants -- people like mark pryor. we had a lot of great democratic candidates that we hoped would win and didn't. that's the message that the voter sent, is we think it's clear. >> is it about the voters -- >> we think there was something that there's a lot
hire more heroes act which would allow employers to exclude veterans receiving health care from the pentagon or the va from the employer health care mandate. redefining a full-time worker at 40 hours a week, up from 30. plus a renewed equipment for obamacare. joining us is jennifer pal miry. appreciate your time, thank you. >> good morning, thank you. >> these are just a few of the responses to the president's news conference yesterday. writes, president obama declared to every...
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problems with the continuity between dod and va and sometimes people are kept in the military beyond retirement or beyond the separation to continue to take care because they feel to get the va system builders often won't get the same quality of care. push of a smooth come easy handout for people or confident about about the care they get. with that, mr. chairman i thank you a note back. >> thank you yet if there's no further questions. >> i just want to make comments as to what he just said about dod and the va. we worked a long time to get the continuity between the va and dod. i don't necessarily know the va's resistance, but where congress keep pushing for it because it needs to be seamless. that transfer is one of the problems. for a long time, the veterans couldn't get the service because we couldn't get the files because it burned up in some place somewhere. it is not necessarily the va's problem with the system. can you respond to that quick >> that's a fair statement. but the past several years it's clear there's been a vast amount of progress made, but i would also tell you there is still a gap in too many servicemen and women fall t
problems with the continuity between dod and va and sometimes people are kept in the military beyond retirement or beyond the separation to continue to take care because they feel to get the va system builders often won't get the same quality of care. push of a smooth come easy handout for people or confident about about the care they get. with that, mr. chairman i thank you a note back. >> thank you yet if there's no further questions. >> i just want to make comments as to what he...
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out in certain circumstances and they can receive medical care if they cannot get it timely or cannot receive that particular service at the va. the system is set up for veterans so we do not believe there should be privatization of health care. host: canton, ohio, a veteran and republican -- caller: good morning, c-span and good morning america. i'm a legion aire. i see a major issue since i've been using the v.a. for about a decade now. it is cultural. i have had to stand in line to get travel pay because i have to go up to cleveland. it costs a lot of money when gas prices were higher. i have had to stand in line and wait for an employee to finish their personal phone call. that burned me up. to be serious, i want everybody to remember what makes a veteran. a veteran is the result of failed diplomacy. we are all responsible in this republic because we are represented to remember that when we go to war, it's all of us as a nation that decided that is the proper action. the character of a nation is how they treat their veterans. we have to remember that and that's all i have to say. guest: thank you for your service and than
out in certain circumstances and they can receive medical care if they cannot get it timely or cannot receive that particular service at the va. the system is set up for veterans so we do not believe there should be privatization of health care. host: canton, ohio, a veteran and republican -- caller: good morning, c-span and good morning america. i'm a legion aire. i see a major issue since i've been using the v.a. for about a decade now. it is cultural. i have had to stand in line to get...
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the va is the largest integrated health care system in the u.s.eated more than 8.3 million vets every year. >>> okay. it's time to huddle around the water cooler and say hello honey to lewis. >> that's right, thomas. make fun of my voice. >>> jimmy fallon brings pyramid to the tonight show. jimmy and nick jonas against usher and jeff daniels. it wasn't usher showing off the dance moves. >> these are popular dance moves. 30 second on the clock. and go! forget that one. oh. this one. moon walk. >> yep. >> oh, jeez. yeah, get it, dude. conga. oh. >> jogging. running man. >> he's not bad at that. usher just blurt it is out. what is next? >> next, thomas. polls show a large majority of americans are unable to identify our nation's president. jimmy kimmel proved it in a recent skit called who is joe biden. it's not the case for this 3-year-old avery of vice president. her family said she's infatuated. they had a tenfold relationship until biden got wind and called her up. >> who are you talking to? >> joe biden. >> joe biden. >> why? >> i just do. >> sh
the va is the largest integrated health care system in the u.s.eated more than 8.3 million vets every year. >>> okay. it's time to huddle around the water cooler and say hello honey to lewis. >> that's right, thomas. make fun of my voice. >>> jimmy fallon brings pyramid to the tonight show. jimmy and nick jonas against usher and jeff daniels. it wasn't usher showing off the dance moves. >> these are popular dance moves. 30 second on the clock. and go! forget that...
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right on down to inconvenient parking here at the va hospital but clearly the speed and quality of medical carearamount on everyone's mind. the new goal from the va by the end of 2015 to provide high-quality medical care for all veterans within 125 days of first complaint. the vets will be watching and waiting and hoping for that improved service. of course they deserve nothing else. iain? >> absolutely, bruce, thank you. >>> montgomery county food pantry needs your help stocking its shelves tonight. the keystone opportunity center's food pantry helps people like 93 year old peggy hall and her sons who have fallen on hard times. donations are down and there's only enough supplies for a few more days. keystone serves about 250 families a month. for the halls it's a lifesaver. >> i come here because very low income and what i have here helps me a lot. >> we have a loving family that pulls together as much as we can. but there's a limit to what you can do. >> the food pantry's wish list includes food in cans like soups and beans. tuna. it needs spaghetti movement's and hot and cold cereals and mix
right on down to inconvenient parking here at the va hospital but clearly the speed and quality of medical carearamount on everyone's mind. the new goal from the va by the end of 2015 to provide high-quality medical care for all veterans within 125 days of first complaint. the vets will be watching and waiting and hoping for that improved service. of course they deserve nothing else. iain? >> absolutely, bruce, thank you. >>> montgomery county food pantry needs your help stocking...
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care. the new va secretary set to announce the largest reorganization in that agency's history. details on the shake-up ahead. [ fishing rod casting line, marching band playing ] [ male announcer ] the rhythm of life. [ whistle blowing ] where do you hear that beat? campbell's healthy request soup lets you hear it in your heart. [ basketball bouncing ] heart healthy. [ m'm... ] great taste. [ tapping ] sounds good. campbell's healthy request. m'm! m'm! good.® >>> well, a makeover lies ahead for pizza hut. and if you're one of the pizza chain's customers, you can have a hand in it. days from now on november 19th, you'll be able to decide whether to order a pie with honey sriracha sauce or even get curry blazer add dwrord crust. added to your crust. execs hope it will help to jump sales which have declined for the last eight quarters. >> i don't need curry. >> i like the basic stuff. you can get premium salami eastern pepperoni. i guess they're going fancy. >> i'm a meat lover. >> thanks for joining us. hope you have a wonderful day. >> "real story with gretchen carlson" starts no
care. the new va secretary set to announce the largest reorganization in that agency's history. details on the shake-up ahead. [ fishing rod casting line, marching band playing ] [ male announcer ] the rhythm of life. [ whistle blowing ] where do you hear that beat? campbell's healthy request soup lets you hear it in your heart. [ basketball bouncing ] heart healthy. [ m'm... ] great taste. [ tapping ] sounds good. campbell's healthy request. m'm! m'm! good.® >>> well, a makeover lies...
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or three of the 10 issues that i'm sure will resonate with your membership, and that's the va-dod health care mental health issues, women veterans, as well as the veterans treatment courts which at the reception last evening i talked to several people that indicated one of the many things the local chapters were doing was supporting that. another card is on the legislative action that we attempted to introduce and did introduce. it was sponsored by representative kilmer out of washington and it's the veterans and service members' employment rights and housing act of 2013. the short story kind of summary of what we are recommending in this bill that's now been kicked down the road and in committees, but it's to acknowledge the tremendous sacrifices of our veterans and allow them to enjoy the same legally mandated nondiscriminatory access to housing and employment and training opportunities as other deserving individuals. we simply don't want to introduce another nondiscrimination law. we want to insert veterans on the list of those minorities. believe it or not there's only 7% of the u.s. popu
or three of the 10 issues that i'm sure will resonate with your membership, and that's the va-dod health care mental health issues, women veterans, as well as the veterans treatment courts which at the reception last evening i talked to several people that indicated one of the many things the local chapters were doing was supporting that. another card is on the legislative action that we attempted to introduce and did introduce. it was sponsored by representative kilmer out of washington and...
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va hospitals. it's time, well-passed time to make sure we're honoring our nation's veterans at every level, but especially in the care at va hospitals. that's my "2 cents more." and that's it for tonight's willis report. making money with charles payne is next. have a great night. charles: i'm charles payne, and you're watching "making money." obama architect offers a shocking admission the law preyed on the stupidity to pass through. in pushing through the president's unpopular health care law. so is this the sure fire win for the republicans to repeal the law once they assume the majority in january. rich edson is live in d.c. with all the latest on this obama drama. >> evening, charles. bills chipping away at obamacare are among the first pieces of legislation they'll try to send to the white house next year. republican leaders say they plan to shepherd bills through congress. reclassifying the 30 hour
va hospitals. it's time, well-passed time to make sure we're honoring our nation's veterans at every level, but especially in the care at va hospitals. that's my "2 cents more." and that's it for tonight's willis report. making money with charles payne is next. have a great night. charles: i'm charles payne, and you're watching "making money." obama architect offers a shocking admission the law preyed on the stupidity to pass through. in pushing through the president's...
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i have a lot of folks that i served with that i am really -- want to take care of in the very best way i can. >> reporter: the vais reorganization completed within a year. karen travers, abc news, washington. >>> abc news is now reporting that china is believed to be behind the cyber attack against the u.s. postal service. officials say hackers took personal information on employees including names, dates of bifrrth, social security numbers, and emergency contacts. customers at local post offices or those who used its website usps.com were not affected. however, people who used the postal service's call center may have had telephone numbers, e-mail addresses and other information compromised. but the agency is not recommending any of those customers take any action, at least not right now. >>> president obama announced a major change in visa policy between the u.s. and china. the change unveiled by the president in beijing will allow u.s. and chinese citizens to obtain visitor and short-term tourist visitors valid for ten years. up from one year currently. the president says the move will boost jobs in the u.s.
i have a lot of folks that i served with that i am really -- want to take care of in the very best way i can. >> reporter: the vais reorganization completed within a year. karen travers, abc news, washington. >>> abc news is now reporting that china is believed to be behind the cyber attack against the u.s. postal service. officials say hackers took personal information on employees including names, dates of bifrrth, social security numbers, and emergency contacts. customers at...
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va. the vast number of employees work very hard to care for veterans. i've met the researchers who helped invent the shingles virus vaccine. i've met the researchers who have won nobel prize winners. we have tremendous capability within the va, and it's matter of providing the leadership, i think we need in order to get us back up to where we need to be. the single metric we're going to use to define discuss is the satisfaction of our veterans. our customers. how is that, david? >> that was good, thank you, sir. >> you're welcome. >> the road map is -- that i'm going to ask one and then weol to michelle from fox, connor o'brien, mark latin from the examiner, curt from cnn, josh hix from the post, anna from the monitor, dave from reuters. mark thompson from "time." leo from military tombs. that will get us into this. you have had vast experience in management but it's a vast challenge, 150 hospitals, 820 clinics, 6.5 million active patients, 317,000 employees. is this the toughest management challenge you have ever faced? >> it's a tough management challe
va. the vast number of employees work very hard to care for veterans. i've met the researchers who helped invent the shingles virus vaccine. i've met the researchers who have won nobel prize winners. we have tremendous capability within the va, and it's matter of providing the leadership, i think we need in order to get us back up to where we need to be. the single metric we're going to use to define discuss is the satisfaction of our veterans. our customers. how is that, david? >> that...
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care and other benefits. >> they need and deserve better medical treatment. >> on monday new va secretary robert mcdonald announcedst restructure iing in va history. he's building the case to fire up to 1,000 employees, hire 28,000 more doctors, nursing, and technician, and give every veteran a single point of care. >> we need to make sure we get things right. >> vets we spoke to agree that the system needs to be stream lined. >> if you don't have a computer you're lost. >>> veterans groups are hopeful that mass firings will send a message. >> everyone wants to see that. they need to see that you can't do this to people and get away with it. >> it's not just health care. the backlog to get disability benefits is about 8 months long. >> that backlog is unacceptable. >> senator casey and others are calling for a hearing to examine whether changes at the va are enough. but at this point it's not clear if the lame duck congress will have time to deal with this or the hearing may happen after the new congress convenes in january. betty? >> all right, thank you. >>> in the news this morning no nose gear? no problem. thi
care and other benefits. >> they need and deserve better medical treatment. >> on monday new va secretary robert mcdonald announcedst restructure iing in va history. he's building the case to fire up to 1,000 employees, hire 28,000 more doctors, nursing, and technician, and give every veteran a single point of care. >> we need to make sure we get things right. >> vets we spoke to agree that the system needs to be stream lined. >> if you don't have a computer you're...
SFGTV: San Francisco Government Television
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that you have been out to the va hospital, a lot of them are in the cafeteria, and just, they have different venues outside and around and so most of them are already getting care. and so you just step out to the va hospital. and there are a lot in the lobby and i know that ucsf has free, not ucsf, but uc berkeley, their law school had a program that they were giving advice free legal advice to veterans so, you might want to have a little table out there and i am sure that you will get a lot of stories out there. >> out standing, i appreciate that recommendation as well. >> one other, and have you been in touch with sldn. >> no. >> and i think that i have that right and i will pull it up and i know that i don't have the service to pull it up. >> it is lgbt advocacy organization and they were formed to work for the don't ask don't tell and i think that it exists in the city and headquarters here and there are two people that i know, zoe doning is one that you may remember as a navy officer that was drumed out of the military and has had a very successful career in the community, and sthe will be a resource for you and, bob dokendorf who has been active in that o
that you have been out to the va hospital, a lot of them are in the cafeteria, and just, they have different venues outside and around and so most of them are already getting care. and so you just step out to the va hospital. and there are a lot in the lobby and i know that ucsf has free, not ucsf, but uc berkeley, their law school had a program that they were giving advice free legal advice to veterans so, you might want to have a little table out there and i am sure that you will get a lot of...
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at the brain bank, collaboration with the boston university and va boston health care system led by dr. an mckee, 58 of the 62 brains of former nfl studied have been found positive for this disease. athletes as young as 17. dr. mckee connected to motor neuroron disease. and want to mention having my friend kevin turner here in the room who courageously is taking on this issue. i'll defer the rest of my science to my colleague, dr. stern. the we need answers quickly. we don't know how big this problem is. but it may be massive with 1.7 million tbis a year, 3.8 million ks and we have to recognize contact sports are constantly evolving and still don't know what the full life effects are of exposing children to repetitive brain trauma because the sports they're playing now aren't the ones we were then. and football players didn't hit each other in the head. soccer wasn't as popular so don't know what the effects of headers are. few women were playing contact sports so don't know these answers but it is a public health crisis so while we work to independently fund more work and applaud the
at the brain bank, collaboration with the boston university and va boston health care system led by dr. an mckee, 58 of the 62 brains of former nfl studied have been found positive for this disease. athletes as young as 17. dr. mckee connected to motor neuroron disease. and want to mention having my friend kevin turner here in the room who courageously is taking on this issue. i'll defer the rest of my science to my colleague, dr. stern. the we need answers quickly. we don't know how big this...
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care workers. we've been saying that for years. >> how bad did it get teva? -- at the va.ied on secret waiting lists. employees cooked the books. >> how did they do that. >> they had one set of books where they said here's how long people are waiting where it said 14 days. they were on secret lists. pembroke the law. the trust of the va was startered. i saw veterans who said i don't want to go to va. i can't trust them. first thing you have to do is stop the bleeding. he's going to need congress and president. >> is he getting help from the white house? >> not enough. the president needs to lean in some more. the president should visit va hospitals and get in there to support bob mcdonald. >> what about congress? >> congress needs to step up. we need them to in the lame duck pass the clay hunt suicide prevention act. that's one thing they can do to help our community. >> paul we talked about this but it's repulsive these men and women who stepped up what 99.9% of didn't do when planes hit buildings, do the job, come home and we forget about them. we need to change that. wh
care workers. we've been saying that for years. >> how bad did it get teva? -- at the va.ied on secret waiting lists. employees cooked the books. >> how did they do that. >> they had one set of books where they said here's how long people are waiting where it said 14 days. they were on secret lists. pembroke the law. the trust of the va was startered. i saw veterans who said i don't want to go to va. i can't trust them. first thing you have to do is stop the bleeding. he's...
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care of. there's a lot of gray area especially with the situation with the va. with an organization called care organization. they act as a liaison for our rangers and families. anything that they need for army rangers for the families as well for the recovery and for the first time we purchase ad home with another organization for cory remsberg and he was a severely wounded raininger wounded in 2009. he was mentioned in president obama's state of the union address, remember that gentleman. we've been taking care of cory since 2009. we go a long way. we get the moneys to these guys and their families. with another organization we purchased a home in phoenix, arizona, being remodeled right now. seven years jimmy has been gone almost eight years come february and we've accomplished an awful lot of good things. >> a lot of good working done. >> we appreciate your support. >> and you're running in it? >> it's a great cause. 4 1/2 mile run. >> yes it is. >> down manhattan. veterans day this week is a fantastic way to get out and say thank to you these guys that are pu
care of. there's a lot of gray area especially with the situation with the va. with an organization called care organization. they act as a liaison for our rangers and families. anything that they need for army rangers for the families as well for the recovery and for the first time we purchase ad home with another organization for cory remsberg and he was a severely wounded raininger wounded in 2009. he was mentioned in president obama's state of the union address, remember that gentleman....
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but the challenges many now face getting health care and other benefits. >> they need and deserve better medical treatment. >> reporter: on monday, new vary ronald mcdonald announced the largest restructuring in va history to deal with long wait lists that kept veterans from seeing a doctor. he's building the case to fire up to 1,000 employees. hire 28,000 more doctors, nurses and technicians and give every veteran a single point of care. >> we need to make sure we get things right. >> reporter: vets we spoke to agree the system needs to be streamlined. >> if you don't have the computer, you're lost. you have to go to the local library. >> reporter: veterans group are hopeful that mass firings will send a message. >> everyone wants to see that. they need to see that you can't do this to people and get away with it. >> reporter: but it's not just health care. the backlog to get disability benefits is about eight months long. >> that backlog is unacceptable. >> reporter: senator casey and others are calling for a hearing to examine whether changes at the va are enough. but at this point, it's not clear if the lame duck congress will have
but the challenges many now face getting health care and other benefits. >> they need and deserve better medical treatment. >> reporter: on monday, new vary ronald mcdonald announced the largest restructuring in va history to deal with long wait lists that kept veterans from seeing a doctor. he's building the case to fire up to 1,000 employees. hire 28,000 more doctors, nurses and technicians and give every veteran a single point of care. >> we need to make sure we get things...
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va. >> the reorganization, comes following revelations of long wait times for care, and scheduling cover ups at many va hospitals. >>> president obama announced a new visa agreement with china on the first day of his eight day visit to asia. obama wore traditional chinese clothe to go greet the nation's president. u.s. and china agreed to make it easier for to us wrist, students and business people from both countries to visit the other. obama said u.s. welcomes rise of the prosperous, peaceful and stable china last year 1.8 million chinese visitors to the united states, contributed $21 billion to our economy and supported more than hundred thousand american jobs. >> reporter: president obama also met with australia's prime minister to talk about the battle against isis in iraq and syria. both nations have troops in the region. >>> report tours day were given a unique look at airport screening process in philadelphia tsa officials at philadelphia international showcased the lost and prohibited items they have come across recently. passengers have packed knives, brass knuckles. there have
va. >> the reorganization, comes following revelations of long wait times for care, and scheduling cover ups at many va hospitals. >>> president obama announced a new visa agreement with china on the first day of his eight day visit to asia. obama wore traditional chinese clothe to go greet the nation's president. u.s. and china agreed to make it easier for to us wrist, students and business people from both countries to visit the other. obama said u.s. welcomes rise of the...
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Nov 10, 2014
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will hire a chief customer service officer whose job it will be to make access to va services everything from health careloans easier and faster. we will see if they are successful with that. >>> many people trying to find ways to honor those who have served our country. wall street rocks is an annual concert to benefit veterans being held tonight for a preview, we're joined by zz top get tartist and wall street rock's performerring, billy gibbons, one of the founders for wall street rocks and managing director of royal bank of canada. welcome to you both. great to have you here. tell us about the event and what you got started and what you want to accomplish? >> wall street rocks is nonprofit organization started in 2011 and it started out as musicians who quit their, put down their instruments and got their day jobs and it was sort of a what happened to them 25 years later. let's see if they can still play and entertain us. and we got together. gerri: that worked. >> and that worked. we started non-profit. call it wall street rocks. it has grown. it has been very successful. since the beginning where i
will hire a chief customer service officer whose job it will be to make access to va services everything from health careloans easier and faster. we will see if they are successful with that. >>> many people trying to find ways to honor those who have served our country. wall street rocks is an annual concert to benefit veterans being held tonight for a preview, we're joined by zz top get tartist and wall street rock's performerring, billy gibbons, one of the founders for wall street...