it's the second time in two years san jose took top honors for what orbitz calls the loneliest airportn the country. do you think they're taking a dig at san jose? >> in that context that i heard, yes, it seems like it. but it's not lonely. >> reporter: or is it? like any public place, san jose international has an ebb and flow. times when it's busier, and times when it's not so busy. although the airport was never empty, there were times in the middle of the day when things did look a little deserted. by contrast san francisco international, the nation's 8th busiest airport, is almost never slow. >> we're very proud of our airport in silicon valley. >> reporter: san jose officials say their bright newly designed terminals could definitely handle larger crowds. they opened at a time when airlines cut back the number of flights using san jose due to the recession but travelers say that open feeling is a welcome change. >> it's a very easy airport to move in and out of. and so for from that standpoint i find it very attractive. >> reporter: it means ticketing is a breeze and you can usua

but we also have chris here with orbitz to talk about travel today, the busiest travel day of the year. despite higher airfare, we're still seeing people take to the skies. >> even with the higher airfares, people don't want to stay home. they might have cut back on some other discretionary items but they'll travel for thanksgiving. >> we're seeing a statistic that washington airports have dropped out of the top ten busiest for thanksgiving but folks may be travelling to the busiest. >> typically, busy airports include new york, los angeles, orlando, a lot of people in d.c. like to go up to the parade. the airports are going to be busy for most of the people leaving but you're going to hit weather going north but hopefully the rest of the country is looking pretty good this weekend. >> ok, this is also a time where people stress out because there are so many people, so much to think about. by the way, one more thing that you don't have to worry about is to take off your shoes for people 12 and under. >> that saves parents a lot of hassle going through tsa. kids under 12 don't have to t

projections are right, 41 million passengers will pass through the airport's gates this year in contrast orbitz predicts san jose international will be the least busy airport in the country for thanksgiving travel. >>> tonight the embarcadero will take on a day . the 25th annual lighting ceremony it started as 6:00 this evening with a performance from disney on ice then the buildings will be lit one by one. the hyatt will light lobby and tree 7:00. another san francisco tradition celebrating a quarter century, macy's on union square will unveil holiday winds featuring cats and dogs. last year more than 300 animals found a new home for the holidays. >>> if you can get down there you want to check out an animal to adopt a perfect pet on the midday show today. >> . >> a lot of traffic this morning. -- sue is with those accidents, let's talk about rain and show what is going on outside. dry now. drizzle earlier and drizzle still showing up on the radar around some of the higher elevations in the south bay as we talked about 10 minutes ago. later today here's a look at live doppler, you can see show

orbitz, amazon and microsoft made the nice list. but radioshack did not.onsumer reports calls it naughty because the store admits it sometimes charges different prices for the same item. verizon made the naughty list for not providing bill shock like it promised the fcc. acknowledging its voluntary alert system created to warn customers before going over minutes isn't reliable. also naughty, southwest, american apparel, sirius xr radio and game stop for its laundry list of return conditions and reserving the right to refuse any returns. now, best buy's return policy is also split between naughty and nice. they offer free phone support but there may be a restocking fee and the policy doesn't apply to all items. clearly not an issue for the folks here. are you having fun? >> yeah. >> reporter: definitely. i know lots of energy there. if you want to see that list you can head to the website, cbssf.com/consumerwatch. i think they are tired and cold. >> i would say. by the time they probably get in the stores they will be exhausted. thanks, julie. >> i'm sure.

. >> reporter: orbitz the travel website just ranksp rank san jose mineta international as the nation's least busy out of the top 50 airports for thanksgiving travel. it's the second year they took the loneliest airport in the country spot. do you think they are taking a dig at san jose? >> in that context that i heard, yes, it seems like it. but it's not lonely. >> reporter: or is it? like any public place, san jose international has an ebb and flow. times when it's busier, and times when it's not so busy. although the airport was never empty, there were times in the middle of the day when things did look a little deserted. by contrast san francisco international, the nation's 8th busiest airport, is almost never slow. >> we're very proud of our airport in silicon valley. >> reporter: san jose officials say their bright newly designed terminals could definitely handle larger crowds. they opened at a time when airlines cut back the number of flights using san jose due to the recession but travelers say that open feeling is a welcome change. >> it's a very easy airport to move in and out

business school grad from israel who invented cruisewise.com, an online booking engine just like orbitz or expedia only for cruises. one of the hottest to watch in silicon valley. his hope, to hire hundreds more. but, as "world news" reported, amit then learned from the u.s. government that his visa has been denied. forced to skype with his american employees from a friend's living room in canada. >> how's everyone doing? >> reporter: how frustrated are you? >> i'm extremely frustrated. >> reporter: 24 hours after our report, he heard again from the director of the u.s. agency that denied his visa. "i am sorry we did not get this right in the first instance." they reversed their decision. he went back to the u.s. visa office in canada. >> awesome. >> reporter: today the boss who hired those americans, back at the office. how does it feel walking back into the office? >> you have no idea. >> reporter: but economists see new yo even new york city mayor michael bloomberg, ask how many others are out there who want to hire here, having their visas denied. a lot of people say it seems like a

that's according to orbitz .com. but it didn't get the top spot. sfo is fourth. and orlando number three and chicago's o'hare falling to second place from last year and the friends to the south, numero uno, l.a.x., los angeles. >> lots of people layering up as the cold weather moves in. >> how one guy is taking it to a whole new level. we will explain what this is all about when we come back. ,,,,,,,,,,,,,,,,,,,, >>> well today's tip of the day will be key lime. florida key lime. you know why i like key lime so much? key lime pie. that's why i like it so much. they have a wonderful flavor, not bitter and not too sweet. like the sweet lime from mexico. they have a wonderful flavor. when you buy them, they are sold mainly in bags like this because they're so small. and buy a pound or two pounds at a time. and look at the bag very carefully and make sure the limes have beautiful color and no shriveling. nice and firm the limes have to be. key limes have a very short shelf life. other citrus like the regular lime, the persian lime, they can hold up for a while. but n

business school grad from israel who invented cruisewise.com, an online booking engine, just like orbitzr exbee yad, only for cruises. he already hired nine american employees and his company rated one of the hot 20 silicon valley start ups to watch. investors so confident, they poured in more than a million dollars already. after all, he'd come to america for an education. stanford was so impressed when he applied, a hand-written note from the dean. "congratulations, "congratulations," he wrote. "your commitment to innovation -- to proving that anything is possible -- will ensure that you succeed." but the question now, where? because amit just learned from the u.s. government his visa has been denied. and now he's running his company from a friend's living room in canada. they >> how's everyone doing? good. thumbs up. >> reporter: they give him a thumbs up. skyping form 900 miles away. now forced to skype with his employees. how frustrated are you? >> i'm extremely frustrated this entire situation, i find is outrageous. >> reporter: on hold, his long-term hoches to eventually hire hund

for several years orbitz has provided details on our site as a resource to our customers.ays it was a lot of trouble over a small fee. >> finally, i was out of there. i was just elated. >> those new federal rules require fees to be lifted within one click away from a home page on an airline web site. come january the rules will require airlines to include government taxes and fees in their advertised fares. hopefully you won't get an unseen bill right at the gate. >> coming up next pixar's "cars 2" is out on dvd. our don sanchez g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g g

i'm always surprised because atlanta and chicago always seem to beat us, but apparently, orbitz says are the busiest. so we're looking at one of the busiest travel days of the year, one of the busiest times of the day, and it really doesn't look that bad. lax telling us that 1.78 million passengers will be traveling through here over the 10-day period. so i asked some experts why we aren't seeing a lot of activity here. they say, first of all, lots of folks have already traveled, they take a week the get to their thanksgiving destinations. also, sunday and monday tend to be a lot busier than today because everybody is coming back, and also because we've been covering this year after year after year, the airlines and the airports have gotten really smart on this, and they staff accordingly. so they get the folks through here as quick as possible, not to mention we are dealing with some beautiful weather here in los angeles and nationwide, we aren't seeing any big problems in terms of huge snowstorms or weather, so looks like things are running smoothly at rlax. back to you. jenna: loo

officials at orbitz recently named it the least busy airport in a metropolitan area over thanksgivingpecting today to be one of the busiest days of the year. travelers who opted for amtrak paid a bit more than they did raft year. most one way tickets are up from 2 to 5%. >>> the lucky's supermarket chain is issuing a warning tonight, saying someone tampered with card readers. they were in self-checkout lanes and have been replaced. lucky's says it issued the )9 not heard of any problems with the customer accounts. a total of 19 stores in the bay area are involved. plus one save mart store. lucky's is telling customers to keep a watch on their credit and bank accounts. >>> for the secretary time this month, firefighters are investigating a suspicious fire at a strip mall near hayward. the latest fire broke out at prius market and liquors on meekland avenue, shortly after 3:00 a.m. this morning. investigators said they found three separate points of origin for the fire, and detected a smell of fuel when they first arrived. firefighters say they are fairly sure it's arson. >>> there is n

officials at orbitz recently named it the least busy airport in a metropolitan area over thanksgivingxpecting today to be one of the busiest days of the year. travelers who opted for amtrak paid a bit more than they did raft year. most one way tickets are up from 2 to 5%. >>> the lucky's supermarket chain is issuing a warning tonight, saying someone tampered with card readers. they were in self-checkout lanes and have been replaced. lucky's says it issued the not heard of any problems with the customer accounts. a total of 19 stores in the bay area are involved. plus one save mart store. lucky's is telling customers to keep a watch on their credit and bank accounts. >>> for the secretary time this month, firefighters are investigating a suspicious fire at a strip mall near hayward. the latest fire broke out at prius market and liquors on meekland avenue, shortly after 3:00 a.m. this morning. investigators said they found three separate points of origin for the fire, and detected a smell of fuel when they first arrived. firefighters say they are fairly sure it's arson. >>> there is no

orbitz tells us they've provided details on our si. was a lot of trouble over a small fee. >> finally.. >> amazing. now, those new rules require fees to be listed within a click from a home page on a web site. come january, rules will be requiring airlines to include government taxes and fees and advertised fares, hopefully you won't get a unseen bill at the gate. >> unbelievable. >> yes. it adds up it does. yes. >> thank you. >> and coming up next, a climate change surprise. turns out it'scl sure, pulling the mold, ldntew, and grime from out of the porous caverns of grout takes the right tools, but it also takes a gentle, caring touch. before you can deep clean, you learn to get a feel for its trouble spots. and hey, if you can't listen to grout, you can't truly know its wants...its needs...its dreams. ♪call 1-800-steemer. eerks the more pemplts study climate change the more it tends to surprise them. the latest is a study of local birds. they appear to be doing the opposite of what scientists expected. they do this like clockwork. at

orbitz, amazon and microsoft made the nice list but radioshack because they sometimes charge different prices for the same item. verizon made the naughty list acknowledging its voluntary alert something created to warn customers before going over minutes is unreliable. also naughty southwest, american apparel, sirius/xm radio and the fortune 500 company gamestop for its laundry list of return conditions and reserving the right to refuse any returns. the best buy return policy is a split between naughty and nice so they have extended returns for the holiday through january 31 and offer free phone support but it doesn't apply to all items and you may have to pay a restocking fee. needless to say the folks here don't seem to mind and if you would like to see that full consumer reports list of naughty and nice head to cbssf.com/consumerwatch. >>> a new location for "occupy" san francisco? >> they want us to move out of this spot for reasons. >> the new home mayor ed lee is offering them and the added protections to keep out undesirable "occupiers." >> i didn't sense any remorse. >> too you

the star wars universe could add a new world to this the orbitz. >> we'll show you the home for the george lucas empire right here in the bay. >>> and mark zuckerberg is not the only social media guru in his family. why he's getting upstaged by hi dad. up, omg up, we'll talk about the dallas cowboy cheerleaders. >>> welcome back. 5:24 now. you can say it runs in the family. the father of mark zuckerberg will be in the area to give a presentation on what else, social networking. he will give a talk in san jose on social media for dentists. he has written several articles showing dentists how to capitalize on facebook. it starts at 9:00 at the community gift center. >> new plans for a new film making fortress. he wants to transform it into a three-story studio complete with film stages, screening rooms, a cafe, general store and a decare. why? because that's how he rolls. and it calls for a keg of aged wine from the film. it's as big as two football fields and would be home to 340 employees. >>> it is cyber monday. scott mcgrew's favorite made-up holiday. >> saturday is national fritter day.

. >>> with the thanksgiving travel season less than a week away, orbitz released its annual list of majorts that will be least busy. number one, mineta san jose international. then kahului airport hawaii. john wayne airport. jacksonville international. and then sacramento international. so, which airports will actually be the busiest? that's after the break. >>> so before the break we named the five least busy airports for the thanksgiving travel season. what are the busiest? you probably guessed it. los angeles international. chicago o'hare. orlando. san francisco. and boston's logan international airport. all busy places. probably unavoidable if you're trying to get to grandma's house. the holidays are right around the concern. a lot of folks are making travel plans for the next set of holiday getaway opportunities. we have six ways to safe big bucks. good to see you guys. >> hey, fred, how are you. >> great to see you. >> we're staying at home for the holidays. >> you're staying in west palm beach. for those who want to fly you have some great travel ideas how to save money or at least

orbitz has a pretty good deal going.g hawaii, also places in the continental u.s., san diego, orlando. they also have it for overseas places like paris and they're referring to it as a cyber sale, and this cyber sale ends monday night. so it is a really good example of taking advantage of it. >> that's gorgeous right there. >> yeah, that's hawaii. cancun, marriott has a deal going that will help you get discounts if you go there. it's for a bunch of warm locations, including cancun. business percentages off, also going to aruba, puerto rico, a bunch of good places. and few people know about this, but it's good right now, called uupon. it's offering what they're calling -- not a typo -- black friday and cyber monday sale. they're offering deals to all sorts of places, including vegas. they have a lot of discounts for shows in vegas. these are the kinds of things you want to tray advantaake adv right now if you can. i posted all this stuff for you including everything we talked about this afternoon, the scams to watch out

the "mercury news" reports orbitz expects it to be the least busy of the top 50 airports in the country. the airport says its flights are full and if they had more flights they would have more passengers. >> that's lawrence's favorite airport. >> it is? >> yeah. i live closer to the san francisco airport but i drive down there because it's less hassle. >> never use san jose airport. i grew up in the bay area. >> i've even been there. >> i've been there, too. you have to get with the program. >> we'll take a field trip for you. >> check it out. >>> weather-wise, good day to fly? >> it's going to be a little touch and go as we'll see scattered showers around the bay area. seeing some of that this morning, most light stuff so far. and just some sprinkles showing up outside but toward the afternoon, yup, we have some cloudy skies and some pretty chilly conditions around the bay area were the chance of some scattered showers -- with the chance of some scattered showers. over the weekend partly cloudy into saturday. a chance of showers into sunday. and then monday and tuesday, we should dry o

o'hare as the nation's busiest airport for thanksgiving weekend travel according to ticket sales from orbitz. the "l.a. times" reports orlando is expected to be third busiest over thanksgiving. then comes san francisco international airport and boston's logan international airport. >>> cockroaches, yuck, on board a passenger's flight. >> this is pretty gross. now one couple is seeking $100,000 in damages. they must have taken one home. the lawsuit stems from an airtran flight in september from charlotte to houston. you can see a picture of a cockroach right there crawling around the plane's vents. couple says they complained to a flight attendant and she put a finger to her lips to silence them. the lawsuit claims emotional distress and, of course, they took a picture of it. >> $100,000 you better take a picture. >> hello. >>> it is 5:26. the fbi and bay area college and a hacking scandal. the bizarre changes made in the grading system there. >> and the movement keeps growing but this morning the unwanted visitors at "occupy sf." >>> first they are told they can't stay. now they're told they

you know, and you pull it up from orbitz and, you know, continental.everything on it was continental, and in small print under the flight number it was operated by colgan. >> no doubt in our mind that when she's buying this ticket, she's buying a flight on continental, for which she believed she had continental pilots and continental safety and continental service. >> today, we are opening a public hearing concerning the accident that occurred on february 12, 2009 at clarence center, new york. >> o'brien: three months after the crash, the ntsb held preliminary hearings on its investigation of 3407. at the start, they played a video depicting the last two minutes of flight. >> sitting there, the very tough part was watching the video, the recreation of the flight. what i realized on that flight is the quiet part of the flight. you're descending. you're approaching, and they're five miles out of buffalo. that's a quiet time. and all of a sudden, that plane-- and they showed that pitch and roll. and you count. if you count how many seconds that absolute t

during thanksgiving week, according to orbitz.e top five, o'hare in chicago, orlando international, san francisco international and logan in boston. >>> in sports, no deal for the nba, and this could mean no season at all t. players union turned down the league's latest offer in a dispute over a collective barr gang agreement calling it unfair. the union says they're prepared to file an antitrust suit against the nba. >>> you got your wish early in the program, talking about houp stores shouldn't open on the big holidays. the big games on christmas day, we have that day off from basketball. enjoy. >> a good way to look at it. >> or head to the stores and shop. good morning again. listen, if you are traveling to the stores or traveling just about anywhere today, there's an issue from the northeast back through the southwest. here is the radar from this elongated frontal system which down to the south is creating headaches as far as severe weather, severe thunderstorm watch out for south central texas in the next couple hours. that

on the roads, back in the air so it will be busier and now i am talking with charles, he is with orbitzing it is busy. >> at that thanksgiving travel is like going to the mall after thanksgiving. whatever the pay off is, seeing friends or family. >> prices are higher. >> prices are up, planes are fuller airlines cut back on capacity which impacted the availability to get better deals, but we are also seeing prices creep up in the hotel business too. >> what are tips or advice to give people if they are travelling. >> well, the big news for families with children is tsa is not requiring kids 12 and under to remove shoes through security but do need to take out their gadgets. it all has to be separated what you see typically on holiday weekend, infrequent travelers who are not familiar with guidelinerules slowing down the pros is we need to be patient with those infrequent travelers but need travelers to pay attention, read signage, if you miss your flight at this time of year you are not going to get an alternative get to the gate, and stay there. don't go get a doughnut, buy a magazine,

now in contrast, san jose airport made the top of the orbitz lift of the least crowded airport this thanksgivingup for the holiday rush starting next week, cars will be added to trains along the capital corridor, with the pacific surf liner and san joaquin routes. bus service will also be increased. next wednesday will be amtrak's busiest day. you should make advanced reservations if that's what you man to do. >> if you're travel tolling alaska, i just found fairbanks had their record low for november, 41 below in fair bank some if you're feeling it's chilly, think about the poor folks there! sal? >> if anyone is traveling to the cal stanford game this weekend, you should use caltrain! >> i like it! >> don't worry about parking or anything and watch my golden bears perhaps defeat those -- from stanford. good morning, everybody! had to get that in, right? let's go out and look at the commute now. if you're driving across bay area bridges now, the bay bridge is not friday light. in fact, it has been pretty typical for friday. i know some people are disappointed by that because sometimes we have be