it was anything but a smoothhtake-off for southwest airlines... line "half-off" fare promo. promotion. over the weekend thousands who bought tickets were overcharged. some were charged for dozens of tickets.one woman took to facebook to complain that southwest debited her account for more than 19-thousand dollars. southwest airlines says a "computer glitch" was the culprit... and worked to resolve the issues... and even that.. frustrated some customers. ((curtis says: "they're going to work it out with us, but right now its a mess."))((mos says: "(was it frustrating?) it was because i had to wait for three hours and that was a long time, but they did say on the line their wait time would be about a two hour wait.")) wait.")) the airline says their employees worked tirelessly to resolve the issue and the duplications are no longer occurring. coming up... take the hassle out of flying. the new service... that delivers your lugagge right to your door. door.plus... a look at how much it will cost. you're watching fox 45 morning it's the perfect match f

southwest airlines says a "computer glitch" was the culprit.uickly to issues involving overdraft fees and other financial difficulties people experienced. it's latest statement today in part says... "our employees worked tirelessly to resolve the issue and have confirmee that the duplications are no longer occurring. by initiating an 'all hands oo deck' approach, we have identified all custtmers impacted and proactively initiated refunds back to their financial institutions for any rroneous bookings." meanwhile, travelers with american airlines now have the option of skipping baagage claim... the airline is teaming up with "bags v-i-p luggage delivery"... which delivers bags to homes or hotels.travelers using the service will get their bags fee for baggage delivery t.the - starts at 30-dollars... and is only avaalable in a few sellct 3 dispatcher says: "ok sir i can't take you to the store and get you a beer."mos says: "she had to figure out hatt the problem was or if there was a problem." a man calls 911.... with a bizarre request. what he off

. >>> my stomach flip-flop >>> bank accounts strained after a giant ball in college at southwest airlines this woman is underwhelmed by how the tried to make it up to her. >>> everyone talks about the make it up to her. >>> everyone talks about the heat wave how hot to buy and oakland's. when don newton and her husband bought their dream home and oakland's destroyed in april the day that $1.4 million 70,000 below the asking price. for a home that that on the market in six months. so when the couple play for sale sign on their two- bedroom home and scenic ave and they didn't expect to get aid offers it sold in 15 days. the bank that we ended up accepting a $67,000 over what we're asking. me we're stunned. oakland has the fastest selling homes in u.s.. with an average of only 24 days and markets. oakland is a hot area right now. it is popping. military say several factors are driving the real estate frenzy the city has 65% fewer homes on the market this year than last 30 to 40% of sales have been on distressed towns like foreclosures mortgage interest rains in decades and oakland homes of t

be healthy. [ male announcer ] everyone at southwest airlines works together for one goal: to get youre you're going. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. dancinggwith balloon balloona new jersey child care &pcenter is on the hunt for fans who go "ga-ga" for áthe boá boss.áit's holding a bruce springsteen look-alike contest por babies up to 6--ears oll. the eveet happened 3 thursday in freehood... the same town where springsteen prew up. up.the first place winner was an 8-month old... who held a and two fake tickets to his &pappearance that day.he wins 5-hundred dollars and a free 3onth of childcare..- 3 3 3 3 for more information about the spca go to ur weesite foxbaltimore dot com slash a two week celebration of crab starts today. today.up next... from crab cakes to a crab martini... we've got some recipes sure to p

. >> why southwest airline is issuing big refunds and >>> southwest airlines officials promising refunds to customers who were mistakenly over charged in a promotion frenzy. 50% off round trip on specific dates to loyal customers. the promotion was to celebrate the airline reaching three million fans on facebook. some customers were charged again and again and again on their credit cards. >> all hands on deck making sure that we identify the problem and that we work towards a solution. if a customer was charged overdraft fees through their banks, we will refund that. >> some people were charged 30 times for that flight. >>> drivers on the benicia-martinez bridge are going to notice changes. fastrak and left will be closed daily from 8 p.m. until noon. closure began last night runs through friday august 10th. fastrak-only will be shifted to the single lane far left bypasses the toll plaza normally reserved for buses and carpools. lanes will be closed so crews can install a new toll system. >>> superman is expected to return at six flags in vallejo today. last sunday this was the scene. th

[applause] we want to thank and did knowledge southwest airlines for their sponsorship and providing all of the awards with -- award winners with two round-trip tickets to anywhere southwest airlines flies with an unlimited supply of peanuts. i want to ask -- to presnent the community leadership award, and join me in welcoming dr. emily murase. >> thank you so much. how is everybody doing? a great, a joyous occasion. i have served on the board of education and i am pleased to announce the finalists and the awardee, all engaged in events in education. the criteria is described in the program, i want go through it here. it is important for us to recognize community leaders with a commitment to the educational needs of our community to ensure that the next generation of pacific and asian americans are here to address the concerns. the finalists in the community leadership category are -- program director of asian american community for education. soca mao, the juvenile justice prevention commissioner. and steve no. their achievements are detailed in your program. all three are very dese

we'll tell you more in a few minutes. >>> this morning southwest airlines has started refunding the money customers who were mistakenly overcharged after an online ticket promotion backfired. the deal was designed to celebrate the airlines' reaching three million fans on facebook. instead hundreds were charged up to 30 times for their single flight. southwest blames a computer glitch. the company will pay customers for any overdraft fees. >>> new concerns about caltrans safety testing on the bay bridge and other roads. an investigation fond an inspector failed to check the -- found an inspector failed to check act res of his gauge. engineers started reviewing test records and found doctored data and other suspicious results from that inspector. the department of transportation has maintained tests are valid and the bay bridge is safe. >>> controversial program that will provide san francisco panhandlers with dogs from animal sell -- animal shelters set to begin today. the two month program will screen panhandlers. peta says the program is ill-conceived. >>> we are getting a glimpse of who

america runs on dunkin'. [ male announcer ] everyone at southwest airlines works together for one goal: to get you where you're going. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. >> a second human case of the west now virus has been reported in maryland. officials said this latest case involves a 70-year-old patient. no wd if the virus is to blame. the first confirmed case came out of anne arundel county last week. officials urge you to take extra precaution with outdoor activity. some symptoms include fever, headache, body aches, swollen glands. it can occur to its fall in a mosquito bite. >> doctors at johns hopkins will soon start doing the full face transplants. a university institutional review board signed off on the program last month. >> the surgery has only been performed one other time in baltimore. surgeons at john

and passenger's charged 51 times for the same flights what southwest airlines is doing for customers to add days without money. it feels like someone is taking a break and pushing it on the back of my head. my grandma leavitt's is not involved drugs the natural remedy proven to work almost well as a prescription. his income, buys a glitz love them drivers are mixed feelings but the bay area has more bike lanes tonight 7 mi. of them in the city of san jose we're talking about fourth street in the downtown area reporter can't tell gives us a look. degrees by clients have come of age and says day the problem is he may not recognize them. have you ever seen markings like this before? >>> not for a bike lane. i wouldn't know what it was. after four years of planning the city of san as a celebrates today with the ap ride this one is called the parking protected by claim and is the first of its kind south bay. it's kind of biking gem. as we see a bicyclist i think is really going to create small shift in thinking about how we can not just a car centric by its make a community where people c

southwest airlines customers thought they were getting tickets for half price. how they ended up being charged thousands of dollars instead. >>> and virginia's governor says the vp stakes will end in a matter of days. so -- will bob mcdonnell be mitt romney's running mate? >> both candidates, i'll be the next vice president. that tells from you a candidate's standpoint how good they think virginia is. >>> good evening. a live look at london. more gold for the u.s. also close calls, even history made. phil rogers is joining us from london with more. >> reporter: good evening. day eight here in london. the olympic debut of a barrier-breaking athlete and a god medal for a tennis superstar. serena williams added gold to her already stellar resume saturday as she became only the second woman after steffi graf to win a so-called golden slam, an olympic singles title along with all four major tennis crowns. >> continues from the u.s. >> reporter: america's bryan brothers also took gold in the men's double competition. and at the olympic stadium -- history was made toda

it was anything but a smooth take-off for southwest airlines...uring an online "half-off" fare promo. promotion. over the weekend thousands who bought tickets were overcharged. some were charged for dozens of tickets.one woman took to facebook to complain that southwest debited her account for more than 19-thousand dollars. southwest airlines says a "computer glitch" was the culprit... and worked to resolve the issues... and even that.. frustrated some customers. ((curtis says: "they're going to work it out with us, but right now its a mess."))((mos says: "(was it frustrating?) for three hours and that was a long time, but they did say on the line their wait time would be about a two hour wait.")) wait.")) the airline says their employees worked tirelessly to resolve the issue and the duplications are no longer occurring. travelers with american airlines now have the option of skipping baggage claim... if they choose.the airline company is teaming up with "bags v-i-p luggage delivery"... which delivers bags to homes or hotels. travelers using the

southwest airlines hits turbulence.captain is issuing refunds to customers charged multiple time for a single flight a software glitch ruined a promotional offer. social security no longer should a -- such a good deal. those who recently retired or about to retire won't get back as much as they paid into the system. because the ratio of workers paying into the system to those collecting is decreasing. although it has been 50 years since marilyn monroe died she is still earning big bucks, 27 million dollars last year. she has almost 54,000 followers on twitter and 3 1/2 million fans on facebook. >>> 5:13. summer vacation is over for california lawmakers they return to the state capital today. democrats in -- say they plan to try to convince voters the tax hike on the november ballot is needed and the money won't be misspent. the budget -- >>> san francisco institution is closing. the restaurant is closing at the end of the month. the italian restaurant has been a fixture in the north beach neighborhood more than 50 years

southwest airlines hits turbulence. the companies issuing refunds to customers charged multiple times for a single flight. a software glitch ruins of promotional offer. shall security is no longer such a good deal. those who recently retired or are about to retire will not get back as much from so security as they paid into the system because the ratio of workers paying into the system to those collecting is decreasing. "the dark knight rises" was stopped the box office for the third weekend in a row easily beating the competition taking in $36 million. it has not set a record in imax. marilyn monroe is still earning big bucks. $27 million last year. she also had $54,000 on twitter and 3.5 million fans on facebook. i am sunny hostin. >> syrian state run television says three people were injured when a bomb exploded in the state tv building in the capital damascus. this comes days after the syrian government declared a rebel stronghold in the capital being insurgent-free. there's been a string of suicide attacks as well

. >>> how southwest airlines customers ended up paying thousands of dollars instead. >>> plus, it's presidenty. we'll tell you what he did to celebrate. >>> and a second chance at love. a couple that got divorced and a couplei got the chanceed and to start my own business. i know what it's like to hire people and to make ends meet. from those experiences, i had the chance of running the olympics. the games were in real trouble. there'd been way too much spending. and in massachusetts i found a budget that was badly out of balance. our legislature was 85% democrat. and every one of the four years i was governor, we balanced the budget. i want to use those experiences to help americans have a better future. we believe in our future. we believe in ourselves. we believe the greatest days of america are ahead. i'm mitt romney and i approve this message. i don't even take a morning off. [ danell ] i haven't ordered dessert in two years. [ gwen ] you know that best selling book everyone loves? i haven't read it. [ carlos ] i haven't watched tv since last summer. hey, i've been busy. [ breathing heav

in west virginia, you're paying two cents more at $3.70 a gallon. >>> southwest airlines is paying out refunds after a promotion backfired big time. the airline offered half price tickets when t it reached 3 million fans on facebook. customers who then tried to book a ticket online first got error messages but that error message was ak chilly a glitch. some customers tried rebooking and later received multiple confirmation e-mails. one woman says southwest charged her credit card 35 times billing her more than $9,000. southwest is not only issuing refunds but also paying for overdraft fees. >>> bargain shoppers can find great deals online depending on which day you shop. the website extrabux.com tracks consumer spending habits online. mob is the best day to find a deal on electronics like tvs and video games. wednesday tends to be the best for deals on jewelry. ladies, you might want to late waite until thursday to buy a new purse apparently. you're looking to buy new books, wait until saturday. if you need a new home appliance like maybe a refrigerator, hold off until sunday. >> somet

no. 4, southwest airlines is making good after accidently billing customers multiple times for the same flight. the airline offered its facebook fans a special deal last week and blames a computer glitch for all the trouble. some people were charged more than 20 times for the same flight. no. 3, easing the commute, the construction project from telegraph road across the wilson bridge got better. most of the span has five lanes in each direction open. there are four across the beltway. vdot expects the project to wrap up by the end of this year. no. 2, getting to walter reed national military medical center in bethesda should get easier. the defense department awarded montgomery county maryland a $40 million grant to help ease congestion. plans include a bicycle and pedestrian path under wisconsin avenue connecting the medical center and metro. no. 1, a heads up if you left your bike at a metro station. to cla today metro officers dozens of abed and unwanted -- abandoned and unwanted bikes at the dupont circle train station. metro it giving owners 10 days to claim those tagged bikes. of

. >>> southwest airlines refunding some customers who were billed multiple times for a single flight. the mistake happened when southwest facebook fans clicked on a promotion to receive a 50% discount. the promotion somehow backfired. hundreds of would-be flyers saw their credit and debit cards billed repeatedly, in some cases more than 20 times. southwest airlines says it has identified all the customers and has already begun filing refunds to their bank accounts. the airline says it will also pay for any overdraft fees. >> boy, would i be mad if that was me. >>> the special emably session planned for later this -- assembly session planned for later this week will amonger be -- will longer be. >>> 4:44 this morning. hopefully the sunshine will be as bright as howard's tie. >> we'll have some sunshine but i think more clouds than sun. it's not going to be nearly as hot. about 10 degrees cooler before we got the storms to roll n. we still have a few showers around. with the front not getting too much past us, the showers will be here and there. we storm with the day planner talking abo

southwest airline is making good after accidentally billing customers multiple times for the same flight. the airline offered its facebook fans a special deal last week and blames a computer glitch for the trouble. some people were charged more than 20 times for the same flight. can you imagine seeing that? >> they probably gave them a has whl they called. >> let's hope not. they're going to make it right. >>> we all know it is not polite to cut in line. a high school la crosse player who cut in line to be with his teammates as they were boarding a southwest flight learned the hard way. >> his coach made him apologize to everyone on board the plane. >> my fellow travelers, today, i address you with great remorse. during the boarding process, i took advantage of this airline's kindness. some of my teammates were called to the front of the line and i was not and yet, i cut in line and took a seat that rightfully belonged to one of you good people. this is not how my coaches and parents expect me to behave. for all of this, i apologize. >> look at that flight attendant's face. >> they were

southwest airlines is leading the charge.southwest raised fares in several other airlines were quick to match the increase. other airlines usually follow. americans getting out of town on the last major holiday of the summer. 33 million american travelers will go 30 miles or more. they will have the roadways for their trip. the average price of gas is up 14 cents compared to 2011. that brings us to our water cooler question of the day. will you be traveling more this labor day weekend then you did last year? you can share your response on wbaltv.com, on our facebook page, or send us an e-mail to watercooler@wbaltv.com. >> the u.s. postal service made a major investment in "the simpsons" that basically backfired. jane king has the bloomberg business report. good morning, jane. >>a group of travel sites accused of fixing hotel room prices. that is according to a complaint on behalf of hotel room purchases. the large online travel sites curried the illusion that customers can research rates and get good deals but that they are w

. >>> southwest airlines say it's making refunds to the customers billed multiple times for a single . that mistake occurred when southwest facebook fans clicked on a promotion to receive a 50% discount. the promotion somehow back tired. hundreds of would-be fliers were build repeatedly, in some cases 20 or more times. southwest airlines says it has identified all the affected customers and begun filing refunds to their bank accounts. the airline also says it will pay for any overdraft fees. >>> drought and fast-moving wildfires continue to pose big problems for residents of oklahoma. the freedom hill fire is the largest of those blazes. it burned more than 58,000 acres and destroyed some 40 buildings. hundreds of residents have been forced to flee their homes. so far there have been no deaths reported but officials fear the fires broad path might change all that. meantime, residents of luther, oklahoma, were allowed to return to their homes today after firefighters managed to control a wildfire that forced 60 residents to flee. many returned home to find ash and rubble where their ho

is in overdrive cleaning up the mess. >> reporter: it was anything but a smooth takeoff for southwest airlinesonline half off fare promotion. >> they're going to work it out with us, but right now it's a mess. >> reporter: over the weekend thousands who bought southwest tickets were hit with major turbulence in their bank and credit card accounts. duplicate charges, people booking one flight but discovering they were charged for in some cases dozens of tickets. on swa's facebook page one woman complained southwest debited her account for more than $19,000. this young man at love field flying home to new mexico says he was on the phone with southwest for hours to straighten out a double booking. was it frustrating? >> it was because i had to wait three hours and that was a long time, but they did say on the line that their wait time would be about two hours. >> reporter: southwest airlines says a computer glitch was the culprit and the airline responded quickly to issues involving overdraft fees and other financial difficulties people experienced. its latest statement today in part says, "our e

. >> southwest airlines' attempt to give a discount to customers backfied. the airline had half price ticket sales for facebook friend. but instead the friends were charged numerous times. >> alan: the superman ride at six flags in vallejo is expected to re-open. last sunday the ride froze leaving a dozen people stranded 150 feet in the air. they were rescued without injury. park officials say the ride has been tested all week and there's nothing structurally wrong with it. >> ama: and rick is in with sports. >> rick: after struggling for the last week and a half the giants regained their mojo? colorado. the first, posey coins his torrid hitting with the twoash -- two-run homer inch the third, the melk man drives, a solo bomb. the 11th of the season from cabrera. giants win. >>> the a's were within two outs of beating toronto but ryan cook gave up a game-tying home run to david cook. they went to extra innings. in the 11th, can -- toronto takes the lead. the blue jays beat oakland 3-1. no extra inning magic for the as. >> alan: that's it for abc-7 news. >> a

back over to you. >> thank you very much. >> much brighter forecast to tack about than southwest airlines. day one of the work week. >> flying out of san jose on southwest right now won't be a problem. but likely getting out of sfo the next couple of hours will be problematic with a thick marine layer. good monday morning. mondays can be tough. the weather will be nice today. no extremes. 56 in livermore. temperatures are running nice and comfortable right now. if you wanted to get outdoors in sunnyvale, 60 degrees now, getting on the hot side as we head through the second half of the day. we've got this big area of high pressure that's going to amplify and that's going to bring temperatures up, boost the jet stream to the north so we're going to see little by lit tl marine layer as we head throughout the coming week. so today, looks like a good formation, all of your inland valleys filled with low clouds. they aren't going to last long, burning off by 9:00 a.m. in the east bay and the south bay. noon at the coast, that's going to make for comfortable conditions and by the water today, th

happens live from the state house. 3 3 the state house. 3 ♪ [ male announcer ] everyone at southwest airlinesorks together for one goal: to get you where you're going. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. book all of our destinations online janice park is streaming live just off falls road in towson. where there is some serious .high water 3 dish network ... subscribers... could ...soon lose... fox45... / and... the cw baltimore...///jennifer gilbert... our... parent company ...and dish... are debating ... what's fair... when it comes... to... parrying our programming..../ programming..../ 3 sinclair broadcast group.. which owns this station.. and dish network are negotiating a new contract to give dish the &pright to broadcast our signaa the current deal... ends at midnight on august 155h.... 9:16:00 if we don't get a deal d

southwest airlines billing which is not just draining bank accounts. >> we are less than an hour away from kickoff of the 49ers preseason opener >> fire that thin,,,,,,,,,,,,,,, >> bart train soar rolling through them lake merritt station after a person was hit by train earlier this afternoon. rescue crews rushed to the station and freed the man who was said to be alert and responsive. part says to expect 30-40 minute delay us >> will 5 is at candlestick park. >> ken is in the middle of it >> a fantastic afternoon out here in candlestick and my friend patrick and his friends and family invited us over. he made me a little health drink >> some coffee, cream >> don't tell them the rest of it. we wanted to ask some people about the new stadium. this is kind of winding down at candlestick in and give will be all over in a few years. debbie tells us she is not sure if she will be going to santa clara. she has been a season ticket holder for a long time. >> i'm going to be meeting with them tomorrow to look at what they have to offer. i will need to take a look at the pricing, where the sea

. >>> southwest airlines is blaming a computer glitch on a sale went very wrong, when customers were biddle multiple times for the same price. southwest said that it's working to refund the charges as soon as possible. >>> finally, take a look at this remarkable new world record. 138 skydivers. shattering the vertical skydiving record. forming a massive snowflake in the sky above illinois. the dangerous stunt to require skydivers to fall at 120 miles an hour. it took months of planning. the previous record was -- take a guess. it's right there in that little box. 108. good one. exactly. >> i can read the tell prompter. that's amazing. >>> well, now to, to one of nasa's biggest gamble ever, seven minutes of terror, tonight, the mars rover tries to safely land on the surface of the red planet, but there's big fear that any number of things can go wrong. nasa is hoping to stick the landing. abc's clayton sandell has the story. >> reporter: good morning, beeian nashgs think of this as kind of a cosmic dismount. in hours from now, nasa will attempt to land the gold with the most complicate

♪ men. [ male announcer ] everyone at southwest airlines works togeer for one goal: to get you where oose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinatis online only at southwest.com. book all of our destinatis online (tv playing) it's dark out. okay. i tried. help me out re, doc. i need a te of death for our little cheerleader. i can't give you an official t.o.d. until i get her onhe slab. but based on hypostatic lividity and degree of rigor, i'd say our chrleader got her pom-poms pierced right around hftime. anythi else? left-handed assailant, used a single-edgelade, multle entry wounds and defensive trauma. so howre we gonna find this psychopath? well, like our killer, we'll just have ... take a stab at it. ♪ mama's got a squeezebox, daddnever sleeps at night ♪ unbeliable. yeah. they're real, you know. i know, i was married to her oh, yeah. dawg! you know what? i'll be iny room. so when are you guys goi

. >>> southwest airlines is given back refunds after a promotion into the billing customers but several times. the airline is making good on all the charges including bank charges associated with the big mistake. a new report finds the agency failed to report to fraudulent tax returns in been reported last year. when you retire, you may not pa receive more as much money as you pay into the social security system. the epic batman trilogy has now pulled in $355 million domestically. the remake of on arnold schwarzenegger's total recall came in second place. and the watch it rounded out your top five at the box office this weekend. sunday marked the 10th annual celebration of the grateful dead's guitar player. he would of been 70 years old today. it is 452, is it safe to ride be superman rollercoasters? it sells again at six flags. the possible new oakland a's stadium. that and much,,,,,,,,,,,,,, >>> low clouds stretched onshore this morning. we have some more on that coming no major issues across the bay bridges or the dublin interchange. we still have overnight road work on the macarthur

. >>> southwest airlines gives out refunds after a computer glitch overcharged hundreds of customers on half-price ticket promotion and up with customers build multiple times for their flights some people charge as many as 20 times for one booking the promotion designed to celebrate southwest getting 3 million " likes " on facebook the airline may scud on all charges including bank charges. baby news for the monterey bay aquarium the baby sea dragons gave birth to a letter. the fish is native to eastern australia it is distinguished by the male that carries a through gestation. it began hatching eggs two weeks ago. last of the newborn's arrive today. cruz what for the rover curiosity to land on mars nine minutes from now curiosity enters mars' atmosphere and that begins the " seven minutes of terror " the land ago still extreme heat before parachuting to the surface. nasa says things are going into plan. they are waiting like the rest of us. >>> they have their fingers crossed. we had a nice day today temperatures across the bay area in the upper 50s and low 60s 60 degrees in concord

. >> some southwest airlines customers hoping to take advantage of a half price build. s the same tickets over and over again. there was a technology glitch in the airlines and love to like promotion it is clear how many were affected. they baited for hours. and southwest airlines saying it is working to refund the charges. countdown for nasa's curiosity rover. about to start the final approach to mars. it is accelerating under its gravity and speeding toup 8,000 miles per hour. robber and here's what is supposed to happen. this is involved. first the spacecraft carrying the rover will tear through the martian mose - atmosphere and take the rover within 65 feet of the martians surface and lower curiosity on a sky crane. tell do it without commands from earth it is packed with so much uncertainty and risk. nasa calls it 7 minutes of terror. they are opening up the school's planetarium. we'll bring you complete as it happens monday morning. >> the vermont farmer accused of crushing 7 sheriff cars and transport van and more with his tractor is behind bars. we were covering

that story, coming up on fox45 nees at ttn." 3 3 ♪ [ male announcer ] everyone at southwest airlinesther for one goal: to get you where you're going. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. book all of our destinations online breaking news... in... baltimore county. county. a... boater... is missing... in... frog ...mortar creek... near... martin state airport...//. the... coast guard... says... the... man... jumped....into the water... to... help... two swiimers ... who....were later search... for the man... has been... suspeeded... for... the night,.../// dive... teams... will... join he search... tomorrow .../// a ... head--n ...collision... on... the release ...the... 9-1-1 - calls... from... the... boating accident... involving... state llwmaker... don dwyer.. / who... admits... ádrinkingá... before... crash.../. k

southwest airlines is giving out refunds after a big computer glitch overcharged hundreds of customershalf tight, half-price ticket promotion ended up with customers getting build multiple times for one flight. some people charged as many as 20 times. the promotion was supposed to celebrate southwest getting 3 million likes on facebook. a deadly crash snarling traffic on northbound 238 near 880. an alternative route you should be considering. ,, [ female announcer ] safeway presents real big deals of the week. or how to keep from driving all over for the best deals. you don't need to run around. safeway gives you real big club card deals each week. this week get whole seedless watermelons fresh off the farm for only $2.98 each. skip the warehouse. 24 rolls of charmin are just $11.99. and kellogg's frosted flakes are a buck 88. real big deals this week and every week. ♪ pop goes the world ♪ it goes something like this ♪ everybody here is a friend of mine ♪ ♪ everybody, tell me, have you heard? ♪ [ female announcer ] pop in a whole new kind of clean with new tide pods... a powerful three

unhappy southwest airline customers getting matheir money back after an on-line promotion hit a major snag. >> charged double. >> southwest airlines attempted to thank the friends only created enemies on friday. they tried to award 3 million facebook friends with 50 percent off deals. it back fired after technology glitch caused people to be billed almost 20 times for single seats. they turned back to facebook to complain about the hassle everything from drained bank accounts to bounced checks. it can take up to 10-days for refunds they are doing. >>> the jobs report 8.3 percent. if you look at the u 6 number 15 percent. >>> technically under employment stands at 15 percent unemployment rate at 8.3 percent. in some states it's much much hire. take a look at these numbers. in nevada under employment tops 22 percent. in california it's more than 20 percent. in rote ehode island 17 percent. >> unhappiest jobs. >> what are they. >> you are unhappy if you are out of work and according to career bliss you are unhappy with the following jobs. growth opportunities and salaries. security offic

it includes southwest airlines and a big welcome to the newest sponsor, walgreen's. was that he will grains contingent died just heard? -- the walgreen's contingent i just heard? did you have cocktails' before coming here? the japan town merchants association, the garage association and in the sugar bowl the bakery, thank you for coming as well. and a big thanks to our media partners. we want to let you know that we have received reports from many individuals from the small businesses and community organizations as well. you can find their names listed on the screen and on our web site. to promote this year's team celebrating heritage, a new program was launched in partnership with one of our natures partners -- major partners. the design contest provides an opportunity for aau students a promotepa karen -- to help promote apa heritage month. to announce the first annual public-service announcement award, jack chen, general manager of sfgtv. and the executive director of day. please give them a warm welcome. >> being the first year that we're doing the apa contest, w

he thought he could be southwest airlines first come first seat system by boarding before he is group was called. he had no idea he was about to be busted. >> we have a young man that would like to apologize to the plane for cutting into the line. >> reporter: over the pa system they asked matt to cut to the first of the aircraft. >> i felt awkward. during the boarding process i took advantage of this airline. while some of my teammates were call today the front of the line i was not. and yet i cut in line. i hope you will all find it in your heart to forgive me. for i am a young man. i am smarter than i am. enjoy your flight. and remember fly southwest because they let my coach do this to me. >> he had a bad moment. we called him out on it. >> my coach taught me a valuable lesson in life in a creative way. be patient. >> good job, buddy. >> that's good. that ought to be southwest policy from now on. >>> it is the gateway to america. look at the lightning. impressive storm over st. louis. one storm after another sailed over st. louis doing damage. did you know you could ride to the to

. ♪ [ male announcer ] everyone at southwest airlines works together for one goal: to get you where you'reoing. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. >> if you are searching for a home, the internet is probably a good place to start, but you have to be careful. >> see how legitimate renting listings are being hijacked to trick residents out of thousands of dollars. >> a woman recently moved to maryland and needed to find more space. she thought she had found the appropriate place when she saw a website at. >> it seemed like a fantastic find, a 4-bedroom, 2.5 bathroom home in annapolis. the rental price was intriguing. >> it was only $1,100 a month, which is less than we are paying in red. >> she was ready to put down a $1,000 deposit when she found out the ad was a scam. >> she says the fayed advertisement cause all kinds o

. ♪ [ male announcer ] everyone at southwest airlines works together for one goal: to get you where you'reoing. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. >> the senator theater is up for sale again. the city purchased the art deco landmark in 2009. they're renovating the theater. it opened in 1939 a showcased premiere's starring baltimore native said. >> more than half a million visitors are expected to attend the 11 best days of summer. >> the maryland state fair is under way. >> it takes a village to make the state fair a reality. over 750 employees and volunteers are working this 11- day event. they are doing an amazing job. the ferris wheel is going. the food smells great. everyone is having a good time. this is the place to be. what do you think about the state fair? >> really fun. >> fun, food, and festivities can all be

decade in the making with a $2.5 billion price tag. >>> a computer glitch caused big problems for southwest airliners. the airline was trying to thank its online friends with a half price ticket sale. but the plan backfired and the airline ended up actually charging customers multiple times for unwanted tickets. customers reported waiting hours to speak to customer service reps. southwest officials are working to refund those charges. >>> this has been a brutal summer for wild fires and fighting those fires can be very dangerous. now one company hopes their new creation will make things safer. their answer is a robot. fox's julie haden shows us. >> fire crews battling colorado's wild fire this summer faced rugged terrain and hazardous conditions on a daily basis. sometimes have to retreat when fire conditions become too dangerous. that's where robotic fire fighting equipment like this could come to the rescue. >> places where you don't want to send a person. that's where this goes. >> ryan was out of maine says they are debuting the robots at the fire fighting convention this weekend. >> press and

. ♪ [ male announcer ] everyone at southwest airlines works together for one goal: to get you where you'reand with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. day was gaveled in and immediately adjourned."nats: "it is my privilege to proclaim the 2012 republican national convention in session and called to order.(applause)." monday's opening session was largely symbolic after republicans effectively canceled the first day of activities because of tropical storm isaac.. isaac is now expected o make landfall aa a hhrricane somewhere betwwen louisiana and mississippi. "in today's" opening eeent... republicans introduced a four- day "debt" clock schriefer says: "at the end offthh convvntion, on thursday, when chairman boehner gavees the convention closed, the clock will stop, and we'll see how much national debt has accumulated over the ffurr

. ♪ [ male announcer ] everyone at southwest airlines works together for one goal: to get you where you're. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. book all of our destinations online that's all for the late edition, i'm jeff barnd, you stay classy baltimore. baltimore.here's bruce cunningham with sports unlimite. unlimited. 3 with september staring them right in the ffce, the orioles are servinn notice..they are not going anywhere...todayy they closed out a homestand in which they won 5 of 6...and winover the mighty white sox sox bottom of the 3rd...o's traill 1-0...taylor teagarden sends it onto the flagccurt...his 2nd homer ties it at one.... next inning...o's lead 4-1... more from tantalizing taylor teagarden...smashes it to center...dwayne wise won't get there...nate mclluth scores to give the o's a 551 lead.... zach bri

we want to thank chevron corp., wells fargo, mcdonald's, academy of arts university, at&t, southwest airlines. if you have not entered their raffled yet, do so later tonight. comcast, walmart, verizon, moon star restaurant. >> we go from the greatest karaoke's singer in the house of congress to the self-proclaimed worst karaoke singing in public office. i would like to introduce california state controller, serving his second term. he takes a hard-line and took immediate action to weed out waste, fraud, and abuse of public funds. and to amend the state's finances more transparent and accountable to the public -- and to make the state's finances more transparent and accountable to the public. [applause] >> i will spare you what the distinguished council president requested me to do, which is to sing for all of you. we used to go out for karaoke, but he would sing and i would leave. this is a magnificent evening. we gather tonight in celebration of asian-pacific heritage month. we take a moment to reflect upon our past, to understand the heroic struggles, obstacles, hardships that so many peopl

south. [ male announcer ] everyone at southwest airlines works together for one goal: to get you where you're going. and with flights all over the country to choose from, it's a good thing we love our work. and now we're excited to take you to the beaches of northwest florida. fly nonstop from bwi airport to panama city beach, florida, for just 99 dollars one-way. book all of our destinations online only at southwest.com. six scientists from around the world congratulated nasa on its lending and other rover and the surface of mars. the rover landed safely on mars overnight after an eight-month journey. it will explore the red planet for two years, searching for signs of life. curiosity beamed back three images from the planet after touchdown. doddridge is playing a role with curiosity. >> one of their scientists was at the science center today. >> it was a special day at the maryland science center. a scientist is using curiosity to find out if life existed on mars. >> as nasa scientists were celebrating the successful landing of the mars rover curiosity at the jet propulsion lab in ca