today 10 on your side's deanna leblanc talked to residents and the housing complex. it's tax time. we're on your side with what you need to know about changes this year before you get ready to settle up with uncle sam. a terrifying situation for a local 74-year old woman. she says someone jumped in her car at a gas station, robbed her, then stole her car. a live look right now through towercam 10. meteorologist deitra tate that sound. like nails on aachalkboard. t lilien t tthisis (family talking) that's a different kind of sound. the sound of the weekend. unleash the power of dough. gigivet a pop.p. it's always worth remembering... that icing the cinnamon rolls is a privilege not a right. unleash the power of dough. our next item is a genuine "name your price" tool. this highly sought-after device from progressive can be yours for... twenty grand? -no! we are giving it away for just 3 easy payments of $4.99 plus tax! the lines are blowing up! we've got deborah from poughkeepsie. flo: yeah, no, it's flo. you guys realize anyone can use the "name your price" tool for free on progres

deanna leblanc reporting. the victim hopes this story reminds people to be vigilant of their surroundings. she was not a specific target. the men tried to approach another woman first, but got spooked. the bank, by the way, dollars she was forced to withdraw. if you know anything about andrew, or the man from portsmouth - call the crimeline. new tonight. a legendary music group plans to play a show in our area. pearl jam says it will perform at the hampton coliseum in april. tickets go on sale at the end of the month -- if you want to see them play hits: "better man, just breathe and jeremy." if you've been having issues with your iphone's charging ability, we can tell you what may look, i know you're a cow and all. and you may not know what i'm talking about, but, uh. the yogurt made from your milk, is delicious. if it looks like the battery on your iphone isn't charging, apple has or 6-s-plus may keep it from updating. apple says it's trying to figure out a way to fix it. for now, it says you can restart you

i'm tom schaad in the wavy live center a follow-up only on 10, deanna leblanc talks to a woman who found herself in the parking lot of a store loading up her car, and the next moment she was driving a robber to atm's at knifepoint. deanna has quite an interview with 6. again that's only on 10. at 5, police in arizona call this a case of road rage between two women. one of them, a 19 year old college student, wound up dead. by now you may have heard about the troubled waters in flint michigan over lead contamination. hear what some residents are planning for the governor's state of the state address tonight. see these stories beginning at 5. new information about what led up to the detainment of 10 american sailors in iran. scientists say it's the safest helmet in the game. how developers say it reduces the risk of serious head injuries in sports engineers say they've come up with the safest football helmet to help prevent concussions. they debuted it this week, a year after the n-f-l gave creators a grant. it's a four layered helmet with a shell that absorbs impact. it has a layer that p

reported this last night, after police sent surveillance pictures of the suspect. 10 on your side's deanna leblanc has been working to learn more today. deanna? a disturbing case, really. police say the suspect exposed himself on two separate occasions - and now they hope the video will lead to an arrest. virginia beach police say at two different stores - on two different days - one man committed a very disturbing crime. c0020 no name 14:00:26 sick. little children don't deserve that. 14:00:34 police believe the man in this barnes and noble surveillance video walked to the children's book section - and he exposed himself to a child. that happened on black friday. then - four days ago on january 9th - police say he exposed himself again. this time in the toy aisle at the dollar tree in the haygood shopping plaza. c0021 14:01:28 sicko. definitely sicko. and scary beacuse what's next? you expose yourslef today and grab someone the next? it's scary. 14:01:38 police released this video hoping it will lead to an arrest. one man who works near the dollar tree says officers came looking for parking lot c

ten on your side's deanna leblanc caught up with some of the weary passengers this morning -- deanna? those passengers landed in norfolk at 11-45 yesterday morning. tonight - they're still 30 minutes away from landing in their final destination. airlines passengers is as tired - as they are frustrated. c007 2:14:27 all we want is to get home. c009 2:19:09 i mean, this was really a bad job all around, terrible. their plane left newark new jersey sunday morning en route to santo domingo. two hours into the flight - the plane's right engine ran into complications. they made an emergeny landing at o-r-f just before noon. elizabeth mojica/passenger c007 2:12:11 it was a big problem. we were so scared, that plane was acting like it was going to fall. they expected to be on the next flight out - but that didn't happen. c0028 2:24:41 the next flight will be at 2 oclock everybody calm down. the next flight will be at 5, everybody try to calm down. then 7 ,then 8, then 11. so people was already upset. 2:24:53 for nearly 12 hours this group waited in the terminal - c009 2:16:30 the information w

at norfolk international - then they were stuck there for almost 14 hours. 10 on your side's deanna leblanc talked with the passengers this morning - before they finally headed out. deanna... imagine landing at norfolk at 11:45 yesterday morning - and not taking off - until 2 this afternoon - that's 26 hours later. what's worse - they say they spent the first 14 hours on the floor inside the terminal - without any information as to what was going on. this group of weary travelers touched down unexpectedly in norfolk just before noon sunday. they say the emergency landing - wasn't the problem. they felt lucky to be alive after one of the plane's engines ran into trouble. it's how long they've had to wait for a sunday before finally being booked at a hotel - that isn't sitting well with now - more than 24 hours later - they're finally in the air. sandy pappas/passenger c009 2:16:30 the information was bad, nobody was attentive, there wasn't anybody there who knew anything. 2:16:36 they left people stranded with no water, no food, til 12 oclock midnight i did make several attempts to speak wit

our deanna leblanc is outside the ben moreell complex with the update. deanna. the residents i spoke with - gave mixed reviews of the response they received when they lost - others felt - there was more that should have been done. 18:45 house was still cold. hasn't heated up. went and tried to do a reset on the furnace. tried to light the stove. this family is one of about 120 others that made calls for service from the ben moreell housing complex saturday, they had no heat - no hot water. the problem - was low gas pressure from a line on the navy base. 21:49 so i call their 24 hour maintenance number which is what they referred us to on their facebook page. which is a call center back in california. this family who asked not to be identified - felt that lincoln military housing should have done more. two people in their home have medical conditions - and they and then an hour later the heat's back on. i didn't want to jump into something we didn't necessarily have to do. 22:45 but - after making 17 phone calls -from noon to nine - they never got any concrete an

it lasted much of the day, and we have word of new developments. 10 on your side's deanna leblanc is in the newsroom. deanna, what changed? tom - the new update - one gate is now open for cars to leave base. all gates had been closed all day. but - the building where the witness reported hearing the shots - is still completely locked down. despite word from the navy that so far, no evidence of a shooting has been found, this all going on as part of a thorough secondary search to make sure was missed. it was just one witness - who around 8am west coast time - reported hearing three gunshots from the basement of a gym and barracks area. shortly thereafter the hospital made this facebook warning patients and staff to "run, hide, or fight" about 65-hundred military staff and civilians work there. then uniformed military personnel - america's bravest men and women - walked out of the buildings - arms in the air. multiple agencies responded and after an initial sweep, the navy says they cannot corroborate the witness's story. na45t sd naval ctr newser (-- sot --) captain curt jones/commande

our deanna leblanc is digging into the problem beginning 4. police in hampton are looking for a suspect who shot a man early this morning. we just found out from police -- the victim is doing better and is now expected to survive. the shooting road, off east pembroke avenue. workers at a nearby convience store tell us they heard about 10 shots. investigators say they do hot have any discription of a suspect. hampton police also need your help finding the person they say shot and killed a man saturday night. police found 42 year old leroy garer shot inside this car - on darnaby avenue just off shell road. if you have information that could help hampton police with either of these shootings -- call the crime line. investigators in chesapeake say a fire in a chimney spread through a townhouse sunday night. that's why 6 people who live there will have to find somewhere else to stay. here's a look at crews responding to the dominion pines neighborhood last night. firefighters found smoke and flames coming from the second floor. they got it under co

at five -- deanna leblanc will have the latest. a survivor story. a sheriff's deputy was hit by a big rig and lived to talk about it. hear his account of the crash caught on tape. how a dog described as lazy ended up running an entire marathon and (vo) if you have type 2 diabetes, you may know what it's like to deal with high... and low blood sugar. januvia (sitagliptin) is a once-daily pill that, along with diet and exercise, helps lower blood sugar. januvia works when your blood sugar is high and works less when your blood sugar is low, because it works by enhancing your body's own ability to lower blood sugar. plus januvia, by itself, is not likely to cause weight gain or low blood sugar (hypoglycemia). januvia should not be used in patients with type 1 diabetes or diabetic ketoacidosis. tell your doctor if you have a history of pancreatitis. serious side effects can happen, including pancreatitis which may be severe and lead to death. stop taking januvia and call your doctor right away if you have severe pain in your stomach area which may be pa

of passengers are upset over how they were treated and reached out to ten on your side -- our deanna leblanc caught up with some of them this morning. alcohol related crashes are down across the state. we'll tell what service may be getting credit for saving lives. and nearly a half century after his assassination, we honor the american dream of dr. martin it's a day of remembrance as people around the country honor the memory of the leader of the civil rights movement --doctor martin luther king junior. several events around hampton roads today celebrated his accomplishments. in norfolk this morning, people gathered for a ceremony and a march. the event had live music and speeches. after the ceremony, people marched to the martin luther king monument on brambleton avenue. where they laid a wreath. 10 on your side caught up with a mother sharing this day with her young makes your realize how far we've come and where we still have to go. mia phillips tells us that she's teaching her son about what dr. king did for the african american community - and being a part of today's celebration can ma

after deanna leblanc interview the victim. she says they drove her around to several atms trying to get cash for dropping her off near the sam's club on virginia beach boulevard. both men charged with robbery, carjacking, and abduction. having lots of devices in your home can really slow your internet down. way down. so keep things moving with 100%fiber optic fios by verizon. with fios, you get the big capacity all your devices thriveon. it's the fastest internet and wi-fi available, no wonder we're ranked highest in customer satisfaction by jd power. and now, there's no better time to get fios by verizon. for $79.99 a month online, get 50 meg fios internet, tv and or with a 2 year agreement, get $300 back. and, starz and showtime for 6 months. go to getfios.com or call 888.get.fios. brandy: our winter weather coverage continues for a lot that continues -- our winter weather continues. have traffic troubles all over the area right now. precipitation was really just beginning to fall but things have deteriorated pretty quickly.

it's a story deanna leblanc is following from federal court. that story at 6. at 5:30, the competition for college admissions can be fierce. and one group is recommending changes on how students get into the college of their choice. also at 5:30, this is what is left when you combine fire and ice. this apartment complex. see these stories when stephanie joins me beginning at 5. find out why students in one hampton roads school system may spend fewer days in class next year. we'll show you the damage from a crash in hampton --- after a pickup every insurance policy has a number. but not every insurance company understands the life behind it. for those who've served and the families who've supported them, we offer our best service in return. get an insurance quote and see why 92% of our members plan to stay for life. virginia beach fire department says a faulty space heater sparked a mobile home fire. it happened this morning on ritzcraft drive at the county view mobile court. no one was hurt. investigators say the fire started in a back bedroom. they believe a p

trying to track down a man they say - exposed himself to children - twice. 10 on your side's deanna leblanc is here with the details - and the description parents need to know. the man exposed himself to kids first at a barnes and noble near town center at the end of november - and again at a dollar tree on independence boulevard four days ago. police have not been able to find him. they hope this video from inside the barnes and noble may lead to an arrest. take a good look - in both incidents - police say the man walked into children's toy aisles. police say at barnes and noble, the man approached one child victim. and at dollar tree - he exposed himself to two children. the man is 6 feet tall. about 170 pounds. you can see in the video he appears to be unshaven, and has dark hair, and dark eyes. parents i talked to tree today - were disgusted. laurie (didn't give last name) 14:01:28 sicko. scary beacuse what's next? you expose someone the next? it's scary. 14:01:38 coming up tonight at 5:30 another look at this video - and all the details police want you to hear. i'm dl 10 on your side.