in las vegas, stephanie zepelin, channel 13 action news. we get complaints about water waste at 13 action news all the time. in another recent case.. the tables were turned.. when valley residents pointed to water being wasted by the county. when it's totally going to waste, just running out on the road, that's a problem. anybody that lives in the desert needs to appreciate the water. this is part of a pump system for an artesian spring that naturally forces water up at sunset park. the county usually pipes it back into the lake.. or uses it on the grass. but a recent mechanical issue left water spilling into the parking lot for weeks. stephanie zepelin: what would feel like you're wasting water while telling them not to do system in any way. we obviously have to follow the same restrictions with watering that anyone else does. the water that you're seeing here is a natural occurence. after 13 action news looked into this.. clark county sent someone out to make a temporary repair. a permanent fix was made about a week later. up next on this

contact 13 investigative reporter stephanie zepelin has developments. stephanie. (stepahnie/10pc) today, nv energy submitted a new proposal to the public utilities commission, grandfathering in customers who installed or applied for a solar system before september 10th. (take vo) nv energy said they could buy that solar power more cheaply on the open market than from individuals. but solar companies said lowering the reimbursement would kill their industry. one company even shuttered their operation in nevada. nv energy submitted seven different proposals to the puc today. one says customers would get their old rates for four years...another says they would get them for 20 years. (stepahnie/10pc) the p-u-c asked interested parties to answers questions about grandfathering by today, but a group of solar companies asked for an extension. in the newsroom, stephanie zepelin, channel 13 action news. and.. as always.. if you have a problem or issue you want us to check out.. send an e-mail to 13investigates@ktnv.c om and please be sure to include your phone number. new

contact-13 investigative reporter stephanie zepelin has metro.. and joins us live with the latest on what happened there. stephanie. the accident turned deadly when the car hit a bus stop....and a man at the bus shelter was hit. metros traffic section did accident recreation this afternoon. they explained the driver was she hit the median and deflated both of her driver's side tires. then she crossed the median into westbound lake mead. when we got on scene there were a few other cars here, but she did not hit any other cars. instead she kept going until her car hit the man and the bus stop. you've asked us to investigate the safety of these shelters one of the main concerns is how close some of them are the curb. we talked to someone who uses this bus stop regularly about just that louis westry takes the bus here 14.18.28 i don't trust that bus stop 29 because it's too close to the street 31 and i had a vision that that was going to happened and then it happened 34 it's crazy 36 they need to make something new, to move back more or put the stop so

. >> we will here from 13 action news reporter stephanie zepelin. first let's go to mahsa saeidi at der rango high school which is quite possibly the busiest location. reporter: this is one of 130 caucus sites throughout the state. what you are not seeing right now, the line is all the way through the street. we will try to walk you through what's going on right now. a lot of people tell me they are coming here to make their picks before work. they show their i.d. and then head over right here. this is where they go to figure out what precinct they will be at. once they get their precinct number, they pick up a blank battle at -- ballot at the table. they have two choices. they can make their pick and drop it in a ballot box down there and head home or they can choose to take part in the caucus. you can see 30 tables set up here. once everyone from the precincts has arrived, that is when the caucus process will begin. they have two choices. first degree are in a rush they can come here and make their pick and leaver they can that starts when everyon

let's get straight to contact 13 investigative reporter stephanie zepelin. stephanie-- breaking news on that deadly hit and run accident, that

investigative reporter stephanie zepelin has this update to a story.... "you asked us.... to investigate". letty franklin contacted us when she says desert point dental would not help her. after we stepped in, now she's getting some of her money back invisalign treatment, originally supposed to take only nine months. she paid three thousand dollars up front, and her insurance put in another 15 hundred. her first dentist had a family emergency, and stuck with the second doc who took over the practice left the country. she decided she wanted to finish up somewhere outside the company. she came to us when desert point dental said they'd pay back her insurance for their portion, but wouldn't give her anything back for the treatment they had not finished. after calls from us, desert point dental said they would pay her back 15 hundred dollars, in addtion to the 15 hundred being refunded to the insurance. and... when "you ask.... we investigate". if you have a story.... you want action news.... to investigate let us know... e-mail 13investigates@ktnv.c om.... with your phone num

stephanie zepelin is live.... with an explanation. stephanie... we have been getting email after email from you....as to why gas prices are dropping, but we're still as much as dollar more than other places. high....or low, the price at the pump always seems to be a talker. 12.52.49 what do you think when you see prices under two dollars? 52 that's perfect 55 that's wonderful 56 wonderful for the contry 59 even though you aren't entirely pleased. so why aren't they seeing prices around a dollar fifty, like places in the midwest? several reasons 10.29.37 what are oil prices doing? and then what are taxes on gasoline? and then what's happening in the world of refineries? 43 oil prices right now are good,, as america produces more crude oil. 10.33.06 while that happened, saudi arabia said, 'we dont want to lose our market share't% 10 so saudi arabia started to produce a lot more oil to push the prices down and tamerican producers out of business 33.16 that works in our favor as consumers. next is taxes.... we're in the top half for gas taxes.....if s

live in the studio, stephanie zepelin, 13 action news. breaking news on severe weather hitting the east coast.. we're just getting these images of the calm before the storm in washington d.c... the white house has back up.. but more than 20-thousand of the not-so-fortunate don't have power.. take a look at radar right now ... that storm is picking up pennsylvania.. new jersey.. and parts of north and south carolina have been extended to 8 oclock our time. that's the latest from the breaking news center. bryan. a simply wonderful end of the for the desert southwest. temperatures will continue to warm as high pressure builds in overhead and keeps the skies completely clear. the next several daysputely obscure the sun. we'll definitely see the clouds, but they'll only be the decorative sort, and will at best slightly dim the sunshine for a couple minutes. temperatures will be lovely this weekend with highs thursday in the mid 70s, friday rising into the upper 70s and saturday peaking aright around 80 for the las vegas valley. cooler weather

contact 13 investigative reporter stephanie zepelin is looking into this story a lot of you asked us to investigate. stephanie. i met romeo today and he seems like a normal little puppy. but suzette and her husband said that certainly wans't the case when they brought him home in mid-january. this is what romeo was like when they took him home from henderson petland. they said he was skinny and much less playful. the vet for petland told them he was underweight but ok....which is the same thing they said about rudy...the dog in the photo that raised a huge outcry. suzette said when they took romeo to their vet they found out he was underweight, weak, and had kennel cough and an ear infection. now she doubts the quality of care at petland 12.48.08 i think to them it's just all about money and prices 10 they treat those dogs like just a dollar sign 12 not an actual living being 16 petland sent us a statement, saying in part: "petland henderson is a locally owned and operated franchise business has always been, and will continue to be, the health and safety of our animals." petland sent

stephanie zepelin is following his chain of custody all the way.... back to his breeder.... in arkansas... in a story..... "you asked us... to investigate". stephanie... unsurprisingly, everyone who has had contact with rudy maintains that they took good care of him and he is healthy.....so should this picture be a red flag? and if so, who's to blame? the 13-pound rhodesian ridgeback rudy is absent from the cages. petland says he's not for sale until he gains weight. we traced his history back to arkansas where he was born. the breeder elisa brandvik was completely shocked....said he looked like he hadn't been fed for some time. brandvik kept one of his sisters and showed us a picture of her..... this is his littermate nadine. brandvik says rudy was in perfect health when she sold him to the distributor. if he wasn't, she says they would not have bought him. so we called pinnacle pet, the distributor out of missouri. they said the vet at their facility deemed him healthy enough for travel. his paperwork says on february 8th, he was about nine weeks old weighing almost 15 poun

contact 13 investigative reporter stephanie zepelin tells us about this strange.. and frightening robbery.

one person is in injured what vehicle crashes into a bus stop. 13 action news reporter stephanie zepelin in near rancho and lake mead. stephanie. another day of brutal weather for people across the south..

stephanie zepelin is live.... where it all happened... stephanie... this is the roof at southwest animal hospital. and folks here say max is somewhere between that roof and the ceiling inside....after escaping from his cage. owners all know...their pets are an important part of the family. 13.18.47 it was 51 an enriching max, susan rasmussen's cat that she raised from a two week old kitten, is now missing. 13.20.32 we're all missing her terribly 34 susan took her four cats to southwest animal hospital to be boarded. when she came to pick them up a week later...they only had three. she says they told her someone was cleaning the cage, when max attacked the staff member, ran out of the cage and pushed her way into the drop ceiling through a tile. susan says they later admitted the tile was missing. 13.27.46 if she got into the ceiling with all the stuff that's in there, including the insulation 51 and she was hungry and she was upset 55 she would have eaten the insulation 58 which would have killed her 59 susan says some staff members claim to have hear

sent us a very lengthy statement on rudy...too long for us to include in full in in the studio, stephanie zepelin, 13 action news."""""" and... when you ask.... we investigate. if you have a story.... you want action news.... to investigate let us know... e-mail us.... at 13investigates@ktnv.c om.... with your phone number right now.. this is the different crazy weather all around the u-s. the top left here.. that's the flooding in jackson, mississippi. and the bottom left.. the snow blasting roanoke, virginia. but let's take a moment to look at las vegas.. right above me. not a cloud in the sky. will continue to be the theme for the forecast this week. especially in the short term. high pressure will be the dominating feature to the forecast through the first half of wednesday. high temps tomorrow will reach the mid and upper 70s, then approach 80 degrees on wednesday. breezy winds make a comeback on wednesday, ahead of a pacific storm system that will push through the area. metro says two people are behind bars.. accused of breaking into someone's home. someone called 911 around midnight saying

in the newsroom, stephanie zepelin, 13 action news. when you ask we investigate.. so if you have a problem or issue you want us to check out.. send an email to 13investigates@ktnv.com.. and please include your phone number. new at 6:30.. family and friends are mourning.... the -22- year-old man shot and during an argument.... that turned into violence. 13 action news reporter.... david schuman found out today.... the family has a history... with domestic incidents. devry moore -- dead at 22. police say he stabbed his father multiple times last week...and in response -- his father shot him. metro says the violence happened hours after a verbal argument between the two. 12:40:35 ven chi, neighbor "it's a quiet and peaceful neighborhood. it's shocking to hear that something like this did happen." david schuman, near cimarron and mountain's edge time neighbors say they've seen police called to this house for a domestic incident." 12:41:13 chi "i noticed that the metro officers kind of backed up and told him, 'stay where you are,' and it looked like he was preparing to

not before some anxious moments for dozens of guests. 13-action news investigative reporter stephanie zepelin has been watching this unfold since it started.. and joins us live with the latest. stephanie. video from inside the luxor shows.... just how strict the hotel has been with guests.... today take a look this video.... you can see the walk way..... where visitors went to enter the front door.... was filled with fire and hazmat crews... and... plenty of security around. once inside the hotel.... more security... hotel officials and even paramedics standing by..... with a gurney. this.... as police determine.... whether or not the area is safe. jesse roybal, lvmpd "the unknown liquid was determined to be non-hazardous and as a result of that the operations of the hotel are returning to normal" metro and fire rescue crews evacuated the area.... around 4-30 pm.... the hotel is now back.... to normal new at 6.. the latest on a dispute between neighbors over security cameras and privacy. it boiled-over at one point when a 40 year old man repeatedly punched this teenager. he claimed the teenag

stephanie zepelin is looking into what happened.... and... how? valerie lewis was between apartments and decided to stay here to be closer to work. it all started out great, until she needed to take her insulin. when she check in, valerie said they offered to store her insulin in the staff fridge, because there wasn't one in the rooms but when she had them go back and get it for her the next day, they had put all nine boxes in the freezer, not the refrigerator....which is a big no-no when it comes to insulin. 19.39.34 i said, 'do you all realize you have ruined all of my insulin 42 what am i supposed to do here? 44 i have no medicine. i can't eat, i can't do nothing 51 her the 366 dollars she paid for her room, but just one box of the insulin costs her 500 to 800 dollars. i spoke to the manager here, the same one valerie dealt with. i'll tell you what she said and what they're doing for valerie, on action news live at six. live at sunset and eastern, soc we looked into this story.... after a viewer e-mailed us... if you have a story..... you'd lik

contact 13 investigative reporter stephanie zepelin is at one of the polling locations. reporter: we are here at arbor view high school where one of the caucus is taking place. some of these people have been waiting for a long time to make their voices heard in the silver state. a lot of people are excited about the turnout and long lines >> organization is great, but the line is really long. that's good because we are getting out people to vote. reporter: are you voting? >> my mom is. reporter: you never participated in that democratic process like this before? >> no, it's awesome. >> it's a great turnout. i am glad to see so many people are taking part of this. >>> we are a week away from super tuesday and tonight the silver state making their voices heard in the republican caucus. stefteff, 13 action news. steve: in tonight's financial focus the markets gave back a lot of yesterday's gains when oil prices began to tumble again today. dow down 189 and nasdaq lost 66 and s&p down. all the gaming stocks were down except wind-river resorts. to celebrate they are offering

stephanie zepelin was at today's meeting... and... joins us live... from the public utilities stephanie... it's hard to imagine now, but the front steps of this building were covered with people this morning, rallying in favor of solar power. chanting nats "bring back solar! bring back solar!" today's public utilities commission meeting started out with chanting, hopeful the puc would make a decision solar supporters say would save the industry in nevada. more chanting hundreds of supporters came to the meeting...and thousand more signed cards like these, supporting a ballot measure to restore solar choice. the bring back solar alliance presented 55 thousand of these cards at the hearing. but it's not just the big solar companies. one business owner says he started a solar company in nevada six years ago....moved here from germany to chase the american dream. but now he's seeing it fall apart with solar regulations. 10.20.32 i'm very emotional, very emotional, at the fact that i already had to lay of fifty percent of my staff 39 with the perspective of

contact 13 investigative reporter stephanie zepelin is live from metro headquarters with more on the search for those guys. stephanie. metro is hoping the video were about to show you will help them find these guys... it happened between midnight two in the morning last week at a home near town center and canyon run. you can see the two burglars clearly in this video, taking their time looking around the home metro says they're both about 5'10", 150 pounds, in and they got away with several valuable items. and metro says the people living in the home were in bed asleep the whole time! if you know anything that could help police, call crime stoppers soc live look outside.. and it doesn't get much better than this. a cool.. clear evening across southern nevada.. but could it get even better this weekend? let's go to 13 weather first chief meteorologist bryan scofield. bryan. tonight...partly cloudy. lows 50 to 53 on the west side of the valley...48 to 52 on the east side. winds generally light becoming west up to 10 mph after midnight. .saturday...sunny. highs 75 to 78 on the west side

investigative reporter stephanie zepelin is live at the boarding facility.... near jones and tropicana. stephanie? this is a picture of max. two weeks old....so you can imagine her heartbreak when she learned max was missing. she dropped max and her three other cats off at southwest animal hospital while she was gone for a week. when she got back, they told her max escaped and ran up into the drop ceiling while they were trying to clean the cage. susan says their stories were very inconsistent and fears they haven't done enough to find her cat. susan rasmussen cat went missing 13.28.56 this is what you do, you are supposed to love animals 59 then how can you just leave her there? 29.01 dr. pete perron spoke with us. he says in 28 years they've never had this happen, and they do all they can to keep up with ceiling repairs. he seemed genuinely sympathetic toward susan....and she says he has been kind. after a week, dr perron says they've looked for max and aren't optimistic they'll find her alive. soc we're in the final countdown to super bowl 50.. which means it

stephanie zepelin is looking into what went wrong.... with the puppy. stephanie... take a look at this little guy....banjo. he was so loved by the may family....until it was suddenly cut short. they call dogs 'man's best friend for a reason.' and you can see mccartney and banjo were buddies. jason may bought the 8-week-old border collie for his wife and 10.27.41 we got him home on a tuesday 42 and he was just a little puppy 45 this guy had a new best friend, they were running around 48 and it was great 49 but by friday, jason says banjo stopped acting like a puppy. jason says the vet diagnosed banjo with parvo. parvo is a highly contagious disease that attacks young dogs' intestine or heart. jason chose to try and treat banjo on his own, staying up with him and force-feeding him fluids. 10.28.59 he kind of died in my arms 29.01 so it was a pretty bum deal 03 and the hardest part is hearing him run around yelling 'banjo' 08 looking fo rhis little buddy 29.10 so it was a sad situation 29.12 he got banjo at cedar animal rescue, so we called them. the owner says banjo w

(next) i'm stephanie zepelin.... our viewer susan rasmussen says she dropped off her four cats here at southwest animal hospital for boarding. when she went to pick them up, they only had three. she says the staff told her max escaped and ran up into the drop ceiling while they were trying to clean the cage. dr. pete perron stands by that story but says in 28 years they've never had this happen. he says they've looked and looked, but have not seen or (next) "i'm yasmeen hassan here at sunset station covering all the super bowl action. if you can't be in san francisco this is the place to be. hotels all over town are already booked and this is turning out to be one of the busiest weekend for the entire city." nevada governor.... brian sandoval has signed an emergency regulation.... shortage.... here in the silver state. the regulation will allow... provisional licenses to be issued to teachers.... who have not yet met the full requirements for a license.... given they complete those with-in a year. at the beginning of

investigative reporter stephanie zepelin.... took her complaints to the district.... to get answers. she joins us live from alta and buffalo right now... stephanie... this is where three year old christiano goes to school. he's in a special half day program for special needs children. and even though his house is less than five minutes away, it's especially important that he's in good hand when getting to and from school. their children on safe both at school, and on the bus on their way there and back. christiano has cerebral palsy and gets picked up and dropped off at his home. but one day, mom jessica says things didn't go as planned. his bus was already 15 minutes late. 20.48.46 i called to find out where he was, i got put on hold for about ten minutes, 49 53 and they said, 'sorry we can't get a hold of the bus driver' 56 which immediately raised a red flag and it scared me that they couldn't find my child 49.00 jessica says when the bus finally showed up, the driver told her he had not spoken to anyone from the district. finally the person on the phone responded..

contact 13 investigative reporter stephanie zepelin is here to help straighten things out. stephanie. anyone who's had braces knows, your teeth don't straighten out overnight. it's a process that take months and months of tweaking. and letty says she was tired of changing dentists to change her smile. a smile is the first thing many of us notice....and letty franklin wanted her's to be perfect. 18.51.50 my dentist recommended this, it's something that people are doing, there are several people at work that have been doing it 56 and so i just decided to do invisalign 59 she got a recommendation from several family members to see the docs at desert point after a few appointments, she was told the two doctors she was seeing had a family situation...and a different doctor would be taking over the practice. 18.53.12 and he was great also 14 he was nice, friendly, everything seemed perfect 53.19 there was nothing to coplain about 53.21 that is, until he left too. 18.54.07 i walked in concerned 08 and said, 'what happened to him' 09 and they said, 'oh well he left the country' 11 s

stephanie zepelin told us that the nevada public utilities commission decided not to grandfather in people who already had installed solar panels on their houses... and they are implementing a 12 year phase in plan... that will raise rates for those who have solar. this is not the outcome that including sandoval... he said he remains optomistic that-- quote-- the commission would find a solution that considered the economic consequences to existing rooftop solar owners. today's decision does not go far enough to protect their interests. bill clinton is a powerful supporter in hillary's bid for the democratic presidential nomination. a lot of people wonder-- how much is former president bill clinton really helping his wife's campaign? c-n-n's jeff zeleny reports. bill clinton loves the campaign trail. (bill clinton) "this state has been so good to me and to hillary." he's still the biggest name in democratic politics - one of the most popular former presidents - but clinton nostalgia is facing a fresh test in a year where being part of the old guard carries new liabilities. in his wife's se

contact 13 investigative reporter stephanie zepelin took her complaints to the district to get answers. jessica ralph 20.48.09 we transportation 10 the bus being late or not coming when it's supposed to 14 different bus drivers, they always have some excuse for why 18 there's not enough bus drivers to get my 20.48.46 i called to find out where he was, i got put on hold for about ten minutes, 49 i kept saying, 'hello hello' 51 trying to get an answer 53 and they said, 'sorry we can't get a hold of the bus driver' 56 which immediately raised a red flag and it scared me that they couldn't find my child 49.00 20.49.02 the bus finally showed up, i was still on hold, 04 i has anybody gotten a hold of you? what's going on?' 12 he told me, 'no,' 14 nobody's contacted, nobody's called him, called him over the radio, nothing 18 just then as he gets back on the bus 20 they take me off of hold and the operator tells me, 'alright ma'am i just you'd like us to looking to... e-mail us... at 13 investigates.... at k-t-n-v dot com. be sure to include.... your e- mail. this is a big night for the remain

stephanie zepelin.... neighbors say they heard as many as 15 shots around 11:20 this morning one person was shot and taken to umc trauma we heard it happened near 14yh and carson but ended over here near the siegel suites. witnesses told metro they saw a black suv leaving the scene police have no suspects in custody police have been out here this whole, with this entire area taped off, but we have nothing in the way of updates information at 14th and ogden, soc. a man is in the hospital with a gunshot wound. and whoever is responsible, is on the run! a warning for anyone who drives along boulder highway- the being dialed-down. the entire stretch.. that used to be 55 miles an hour.. is now a 45 mile an hour zone. and.. to make sure everyone knows.. metro and n-h-p are stepping up patrols. it's the first of many safety improvements.. designed to make boulder highway safer. 20-percent of all pedestrian fatalities last year in clark county occured on boulder highway. the search is on tonight.... after a vetera

stephanie zepelin. you might remember dash pash, which let customers check in to a virtual dmv line. you might also remember the dmv scrapped that program last summer. the state board of examiners voted today to put more money into the contract with the vendor, q-less. they're putting in three hundred thousand dollars more,, upping to contract to more than eight hundred thousand. q-less' dash pass service let you check in online, and come to the dmv when there was an open window for you. the dmv said it made wait times longer because some of those people never showed up.....but q-less disagreed. and... when "you ask.... we investigate". if you have a story.... to investigate let us know... e-mail 13investigates@ktnv.c om.... with your phone number. the world's largest superbook.. in las vegas is getting evenbigger. the westgate opened its newly renovated superbook this afternoon with an official ribbon-cutting ceremony. the improvements include 44-hundred square feet of hd video screes.. an expanded bet

tricia: 13 action news investigative reporter stephanie zepelin has more from arbor view high school. reporter: we are at arbor view high school in the cafeteria where people are getting ready tacaucus for the republicans. precinct getting ready to vote. this line is extensive. everybody here has to have been registered as a republican in clark county since the 13th of the month. obviously some people very supportive of their candidates and pretty excited people here ready to make their voices heard in the silver state. as far as their vote on the ballot there's still candidates who already suspended their campaigns because those people if they get 3.33% can still get a delegate sent to the republican convention. steve: coming up next live at 6:30va administrators are finding out why more vets are being denied the medical help they need. accused oftt0w!ti"hz! %4@-4=l tt0w!ti"hz! el@->: tt0w!ti"hz! ed@-88d tt0w!ti"hz% )8h-xf8 tt0w!ti"hz% kzh-e)d tt0w!ti"hz% n-h-0@h tt0w!ti"hz% 0ph-.'p tt0w!ti"hz% s"h->u0 tt0w!ti"hz% ueh-=7@ tt0w!ti"hz% 7hh-!54 steve: texas senator ted cruz is fighting

stephanie zepelin sent hours appear arbor view high school at centennial hills where there weren't a lot of problems, just long lines. reporter: caucus taking place at arbor view high school, students voting for their class positions the republican nomination. >> voting the stuff i earned by going vietnam. reporter: why come out? >> i want to make sure i am heard. >> shoot for cruz. >> we have been in line forskin hour and 15 minutes. reporter: is it worth it? >> yes, we got to change this country. it's all screwed up. >> you got to get out and vote. this is one of the most pivotal times in our country's history. reporter: folks who were in line earlier today saying it took them 30 minutes to get through. people still in line saying it's taking them an hour and a half. everyone we are talking to say it's worth the wait. they are glad to participate in this caucus and make their voices here and throughout the nation. steve: joining us now to talk more politics and the republican caucuses nick phillips the clark county republican party. what do you make of the outcome tonight. >> this

but 13-action news investigative reporter stephanie zepelin found the cards.. not in a supermarket.. but on the black market. shoes walking nats 00.26.16 hi i'm stephanie, im from channel 13 17 yea i figured that, i figured you were doing that 20 puts hand over face ebt cards sold for cash. this man....trying to unload his card for 15 hundred dollars. 00.37 can you tell me why you're selling this card? 38 excuse me ma'am 39 and he's not the only one. craigslist has dozens of people seeking and selling ebt cards..... can possibly use it for anything from alcohol to drugs 09 whatever 10 ebt cards are like debit cards....they can be used at verified stores to buy food. more than 400 thousand nevadans rely on the help to get food on the table. but some would rather have cash, and are often willing to sell the cards for less money than their value in food. the seller we met posted multiple craigslist ads, looking for buyers. 00.21 do you know that selling this card is against the law? 23 he seemed to know that...but wanted us to know he wouldn't be using the money to

stephanie zepelin is looking into... who's responsible. """""""""""a year after moving in kyle and his wife noticed big problems with their home....tens of thousands of dollars big."""""""" 15.39.57 it was perfect for what we needed then 59 buying a home milestones for kyle...until his dream started to crumble. 15.40.01 it's falling apart a little bit 03 you can see cracks, scarring the walls around the home...lining the living room and dining room. kyle traced it back to an issue with his sewer box... the hoa found a leak under the driveway from the main water line. 15.40.34 took two or three weeks for them to fix it, 37 a few days to find it 38 and then that got fixed and now our house still sinks 42 so your house is literally sinking? 48 yea 49 about three inches so far 51 three inches and 16.08.19 cracks like this one weren't even here when kyle bought the home and got his home inspection. he said everything worked fine. but now it's hard to open this door and it doesn't even shut all the way 31 kyle turned to state farm -- his homeown

in the studio, stephanie zepelin, 13 action news. more fireworks at today's p-u-c meeting.. as regulators heard arguments on whether existing rooftop solar customers should be grandfathered in at the lower rates. img2211 00:27-03:08 (nats of protesters chanting) today was only half the battle for solar employees. they say.. if the p-u-c does decide to grandfather in the existing customers.. they still worry about the next step of reversing the original p-u-c decision. that's why they're gathering signatures of people committed to supporting rooftop solar in nevada. 15:11:35:03 we got a lot of signatures at broad acres swap everywhere, we're all over, we're not going to give up until we win 15:11:43:11 the p-u-c- is expected to vote on the grandfathering issue on friday. a las vegas medical marijuana business is opening three new locations. 'essence' says it's planning to open a medical marijuana store on the west side near tropicana and lindell along with a second location on las vegas boulevard. this building is the first medical marijuana operation on the strip. 'essence'

sent us a very lengthy statement on rudy...too long for us to include in full in in the studio, stephanie zepelin, 13 action news."""""" and... when you ask.... we investigate. if you have a story.... you want action news.... to investigate let us know... e-mail us.... at 13investigates@ktnv.c om.... with your phone number right now.. this is the different crazy weather all around the u-s. the top left here.. that's the flooding in jackson, mississippi. and the bottom left.. the snow blasting roanoke, virginia. but let's take a moment to look at las vegas.. right above me. not a cloud in the sky.

contact 13 investigative reporter stephanie zepelin looked into their rights. """""""""we got numerous emails from people living here at canyon pointe apartments, all saying they had no hot water and got no explanation.""""""""" "" on january fifth, residents in a handful of the buildings here noticed they had no hot water. john hamilton says the next day they got a note on their doors. 17.05.30 we got a letter posted to our door 34 saying that the hot water would be back on the next day on the seventh 38 the hot water never came back on 41 john says he and his room mates tried to get an explanation from the office. tried contacting them we got the run-around 48 'the water will be on the next day' 51 'we dont know what's going on with it' 52 'the inspection team has to come out' 55 southwest gas told action news a construction crew in the area hit a gas line gas back on. john says the note was the first and last thing he heard from the management since the sixth. 17.07.08 the most upsetting fact is that they really didnt keep us informed 12 we tried to get answ

stephanie zepelin spoke with one teacher... as her daughter fights for her life. a normal, happy teenager...now stuck in her hospital bed. her body has wasted away from her illness. 13.08.06 started with just simple stomach aches 08 so first we thought it was the flu, and we didn't take much notice of it 12 22 but her health just kept declining 24 diagnosed with median arcuate ligament syndrome, or mals....an illness where one of the muscles compresses an artery that feeds the stomach. now all her calories come from this bag, directly into her arm. her mother linda fought for months to get the insurance company to cover a trip to ucla,, for the nearest specialist who treats the illness. 13.08.36 and what they have been doing is merely maintaining it 40 because any physician that can actually treat it is not here in las vegas 43 linda says she and her friends called the insurance company many times, trying to get them to approve a visit to a specialist at ucla. we had a difficult time with linda's insurance too. when we asked to speak with someone from teacher's he

stephanie zepelin joins us live.... with their side of the story. stephanie... signs like this one here are brand new. it says you can't go in here at 11 at night...and that's a change to how things are done here, in hopes it will keep people's belongings safe and keep the people out. emotions were running high at twain swenson mini storage after people got letters like this one. it tells them the same thing their lease says....that they are not allowed to be living in the storage units. 15.02.31 were you living here? 32 um yea for a little bit 33 15.02.35 did they tell you that that was against the rules? 38 no.....nobody said anything 43 melyssa said she was moving out this morning, but was back this afternoon....claiming she needed to get more of her stuff. the manager says it's been hard to get people out and to know exactly when people started living out of the units. 15.05.35 we used to be open 24 hours a day 37 so you couldn't really tell 40 you ask people what are they doing here, 'oh i'm just rearranging my things' 45 he says he has put up security came

stephanie zepelin is live.... with an explanation. stephanie... we have been getting email after email from you....as to why gas prices are dropping, but we're still as much as